Access Statistics for Kristof Coussement

Author contact details at EconPapers.

Working Paper	File Downloads				Abstract Views
Working Paper	Last month	3 months	12 months	Total	Last month	3 months	12 months	Total
Churn Prediction in Subscription Services: an Application of Support Vector Machines While Comparing Two Parameter-Selection Techniques	0	3	15	907	1	7	35	2,438
Ensemble classification based on generalized additive models	0	0	0	22	1	1	2	200
Ensemble classification based on generalized additive models	0	0	0	122	1	1	7	612
Improved Marketing Decision Making in a Customer Churn Prediction Context Using Generalized Additive Models	0	0	0	46	1	1	4	241
Improved Marketing Decision Making in a Customer Churn Prediction Context Using Generalized Additive Models	1	1	4	171	1	1	10	463
Improving Customer Attrition Prediction by Integrating Emotions from Client/Company Interaction Emails and Evaluating Multiple Classifiers	0	1	5	243	3	6	25	728
Improving Customer Complaint Management by Automatic Email Classification Using Linguistic Style Features as Predictors	0	2	6	1,084	1	7	21	3,727
Integrating the Voice of Customers through Call Center Emails into a Decision Support System for Churn Prediction	0	0	4	1,188	0	2	20	2,994
Total Working Papers	1	7	34	3,783	9	26	124	11,403

Journal Article	File Downloads				Abstract Views
Journal Article	Last month	3 months	12 months	Total	Last month	3 months	12 months	Total
A probability-mapping algorithm for calibrating the posterior probabilities: A direct marketing application	0	0	1	29	0	1	4	152
Customer churn prediction in the online gambling industry: The beneficial effect of ensemble learning	0	1	5	194	0	2	22	678
Data accuracy's impact on segmentation performance: Benchmarking RFM analysis, logistic regression, and decision trees	0	1	4	75	0	3	16	415
Ensemble classification based on generalized additive models	0	0	2	33	0	0	2	134
Total Journal Articles	0	2	12	331	0	6	44	1,379

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Statistics updated 2025-03-03