Access Statistics for Osman M. Karatepe

Author contact details at EconPapers.

Journal Article	File Downloads				Abstract Views
Journal Article	Last month	3 months	12 months	Total	Last month	3 months	12 months	Total
An empirical investigation of psychological capital among flight attendants	0	0	2	18	0	0	5	132
An examination of the consequences of corporate social responsibility in the airline industry: Work engagement, career satisfaction, and voice behavior	0	2	4	44	1	6	17	195
Does gender moderate the effects of role stress in frontline service jobs?	0	0	1	43	0	0	1	176
Gender-choice behavior linkages: an investigation in the hospitality industry	0	0	0	1	0	0	0	22
Measuring service quality of travel agents: evidence from Northern Cyprus	0	0	1	13	0	0	1	71
Service Quality, Customer Satisfaction and Loyalty: The Moderating Role of Gender	0	1	7	55	1	5	35	280
The effect of management commitment to service quality on job embeddedness and performance outcomes	0	0	1	26	0	1	2	140
The effects of perceived crowding, emotional dissonance, and emotional exhaustion on critical job outcomes: A study of ground staff in the airline industry	0	0	1	21	0	2	8	98
The effects of selected antecedents on the service recovery performance of frontline employees	0	0	0	11	0	1	2	42
The effects of two directions of conflict and facilitation on frontline employees’ job outcomes	0	0	0	1	0	0	0	30
The impacts of core self-evaluations on customer-related social stressors and emotional exhaustion	0	0	0	4	0	0	1	37
Total Journal Articles	0	3	17	237	2	15	72	1,223

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Statistics updated 2025-05-12