Access Statistics for Dirk Van den Poel

Author contact details at EconPapers.

Working Paper File Downloads Abstract Views
Last month 3 months 12 months Total Last month 3 months 12 months Total
Assessing and exploiting the profit function by modeling the net impact of targeted marketing 1 8 53 266 8 37 166 807
Banking behaviour after the lifecycle event of “moving in together”: An exploratory study of the role of marketing investments 2 4 24 103 14 32 123 361
Bayesian Kernel-Based Classification for Financial Distress Detection 2 3 24 258 4 13 75 560
Bayesian Network Classifiers for Identifying the Slope of the Customer - Lifecycle of Long-Life Customers 10 30 93 582 36 114 364 1,764
Benefits of Quantile Regression for the Analysis of Customer Lifetime Value in a Contractual Setting: An Application in Financial Services 11 20 20 20 20 55 57 57
CRM at a Pay-TV Company: Using Analytical Models to Reduce Customer Attrition by Targeted Marketing for Subscription Services 21 72 349 1,100 68 218 967 2,868
Churn Prediction in Subscription Services: an Application of Support Vector Machines While Comparing Two Parameter-Selection Techniques 10 38 161 389 23 83 366 987
Constrained optimization of data-mining problems to improve model performance: A direct-marketing application 7 27 101 419 21 83 303 1,271
Customer Attrition Analysis For Financial Services Using Proportional Hazard Models 44 115 475 1,731 102 284 1,108 3,985
Customer Base Analysis: Partial Defection of Behaviorally-Loyal Clients in a Non-Contractual FMCG Retail Setting 6 33 154 721 32 107 433 1,839
Customer-Adapted Coupon Targeting Using Feature Selection 0 4 23 135 3 15 72 418
Direct and Indirect Effects of Retail Promotions 7 25 91 412 23 71 282 1,276
Does Attitudinal Commitment to Stores Always Lead to Behavioral Loyalty? The Moderating Effect of Age 2 7 29 318 3 21 104 1,052
Dynamic cross-sales effects of price promotions: Empirical generalizations 0 6 33 227 6 20 111 939
Exploiting Randomness for Feature Selection in Multinomial Logit: a CRM Cross-Sell Application 3 7 31 141 4 14 75 318
Handling class imbalance in customer churn prediction 16 38 168 172 29 79 339 352
Improving Customer Complaint Management by Automatic Email Classification Using Linguistic Style Features as Predictors 10 41 192 313 56 152 549 939
Incorporating sequential information into traditional classification models by using an element/position- sensitive SAM 8 21 104 381 29 87 389 1,237
Integrating the Voice of Customers through Call Center Emails into a Decision Support System for Churn Prediction 23 52 207 283 42 87 354 473
Investigating Purchasing Patterns for Financial Services using Markov, MTD and MTDg Models 4 13 34 516 18 47 184 1,739
Investigating the post-complaint period by means of survival analysis 2 3 14 79 7 13 64 262
Investigating the role of product features in preventing customer churn, by using survival analysis and choice modeling: The case of financial services 3 12 54 371 6 26 124 733
Joint Optimization of Customer Segmentation and Marketing Policy to Maximize Long-Term Profitability 43 173 625 1,919 259 848 3,231 8,569
Joint optimization of customer segmentation and marketing policy to maximize long-term profitability 18 45 204 1,026 34 119 531 2,751
Neural Network Survival Analysis for Personal Loan Data 5 19 75 369 19 47 171 880
Predicting Customer Loyalty Using The Internal Transactional Database 21 66 309 1,258 53 156 712 2,926
Predicting Customer Retention and Profitability by Using Random Forests and Regression Forests Techniques 7 43 107 461 27 118 307 1,204
Predicting Mail-Order Repeat Buying: Which Variables Matter? 7 38 85 400 30 95 235 1,268
Predicting Online Purchasing Behavior 12 76 373 1,128 70 266 974 2,969
Predicting home-appliance acquisition sequences: Markov/Markov for Discrimination and survival analysis for modeling sequential information in NPTB models 2 6 46 256 11 34 162 675
Random Forrests for Multiclass classification: Random Multinomial Logit 10 29 128 381 25 72 290 795
Random Multiclass Classification: Generalizing Random Forests to Random MNL and Random NB 3 17 85 152 15 44 185 346
Separating Financial From Commercial Customer Churn: A Modeling Step Towards Resolving The Conflict Between The Sales And Credit Department 2 8 99 324 18 49 396 1,226
The Impact of Sample Bias on Consumer Credit Scoring Performance and Profitability 2 9 35 299 9 29 101 689
The Kinked Demand Curve and Price Rigidity: Evidence from Scanner Data 2 10 44 112 18 77 313 744
The kinked demand curve and price rigidity: evidence from scanner data 3 11 59 170 28 127 530 1,547
Using Predicted Outcome Stratified Sampling to Reduce the Variability in Predictive Performance of a One-Shot Train-and-Test Split for Individual Customer Predictions 2 2 18 61 6 20 89 246
Why promotion strategies based on market basket analysis do not work 15 62 266 1,418 81 280 1,078 4,697
Total Working Papers 346 1,193 4,992 18,671 1,257 4,039 15,914 55,769

Journal Article File Downloads Abstract Views
Last month 3 months 12 months Total Last month 3 months 12 months Total
Banking behaviour after the lifecycle event of "moving in together": An exploratory study of the role of marketing investments 0 0 8 21 0 2 22 60
Bayesian kernel based classification for financial distress detection 1 1 9 12 1 4 20 35
Bayesian network classifiers for identifying the slope of the customer lifecycle of long-life customers 2 5 20 35 5 17 64 111
Bayesian neural network learning for repeat purchase modelling in direct marketing 1 1 13 28 7 14 51 88
Consumer Acceptance of the Internet as a Channel of Distribution 0 4 21 158 8 23 70 387
Customer attrition analysis for financial services using proportional hazard models 12 30 133 184 26 66 324 491
Customer base analysis: partial defection of behaviourally loyal clients in a non-contractual FMCG retail setting 3 9 46 78 8 30 129 211
Investigating purchasing-sequence patterns for financial services using Markov, MTD and MTDg models 0 0 5 7 0 2 18 28
Predicting online-purchasing behaviour 5 34 146 203 14 64 289 414
Total Journal Articles 24 84 401 726 69 222 987 1,825

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Statistics updated 2009-07-03