Access Statistics for Ton van der Wiele

Author contact details at EconPapers.

Working Paper	File Downloads				Abstract Views
Working Paper	Last month	3 months	12 months	Total	Last month	3 months	12 months	Total
A Study On The Applicability Of SERVQUAL Dimensions Of Web Sites	1	4	30	1,513	15	37	153	5,964
Empirical Evidence for the Relation between Customer Satisfaction and Business Performance	3	8	37	685	8	24	87	1,513
Employee Perception on Commitment Oriented Work Systems	0	2	19	546	10	22	117	2,200
Employee Perceptions of HRM and TQM and the Effects on Satisfaction and INtention to Leave	3	10	47	1,039	9	40	169	2,965
High Performance Work Systems	3	8	69	883	16	29	223	2,976
ISO 9000 Series Certification Over Time: what have we learnt?	2	3	14	317	5	13	71	891
Mystery Shopping: In-depth measurement of customer satisfaction	3	6	29	400	6	13	78	911
The E-Business Research Network: summary of the results of the Dutch pilot survey	2	2	10	119	10	15	48	528
The Importance Of Customer Satisfaction In Organisational Transformation	1	6	33	534	29	66	318	4,442
Total Working Papers	18	49	288	6,036	108	259	1,264	22,390

Authors with papers registered in the RePEc Author Service.

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Statistics updated 2009-11-04