Access Statistics for Mamoun Akroush

Author contact details at EconPapers.

Journal Article File Downloads Abstract Views
Last month 3 months 12 months Total Last month 3 months 12 months Total
Does service quality implementation mediate the relationship between technical service quality and performance: an empirical examination of banks in Jordan 0 0 2 31 1 1 8 169
Exploring the mediation effect of service quality implementation on the relationship between service quality and performance in the banking industry in Jordan 1 2 6 78 3 4 12 280
The effect of e-service quality on customers' satisfaction in banks operating in Jordan: an empirical investigation of customers' perspectives 1 3 7 61 1 4 15 225
Total Journal Articles 2 5 15 170 5 9 35 674


Statistics updated 2017-12-03