Access Statistics for Tor Wallin Andreassen
Author contact details at EconPapers.
| Journal Article | File Downloads | Abstract Views | ||||||
|---|---|---|---|---|---|---|---|---|
| Last month | 3 months | 12 months | Total | Last month | 3 months | 12 months | Total | |
| A customer-centric five actor model for sustainability and service innovation | 0 | 0 | 3 | 25 | 5 | 10 | 21 | 91 |
| Behavioral Disinhibition Can Foster Intentions to Healthy Lifestyle Change by Overcoming Commitment to Past Behavior | 0 | 0 | 0 | 1 | 0 | 0 | 1 | 3 |
| Competing through innovation: Let the customer judge! | 1 | 2 | 4 | 9 | 3 | 9 | 22 | 73 |
| The Impact of Non-Normality and Estimation Methods in SEM on Satisfaction Research in Marketing | 0 | 0 | 0 | 19 | 3 | 4 | 4 | 80 |
| Virtual reality through the customer journey: Framework and propositions | 1 | 2 | 4 | 27 | 7 | 32 | 37 | 149 |
| —Net Promoter, Recommendations, and Business Performance: A Clarification on Morgan and Rego | 0 | 0 | 0 | 18 | 1 | 3 | 5 | 94 |
| “Service Encounter 2.0”: An investigation into the roles of technology, employees and customers | 5 | 6 | 16 | 122 | 20 | 34 | 70 | 465 |
| Total Journal Articles | 7 | 10 | 27 | 221 | 39 | 92 | 160 | 955 |
| Chapter | File Downloads | Abstract Views | ||||||
|---|---|---|---|---|---|---|---|---|
| Last month | 3 months | 12 months | Total | Last month | 3 months | 12 months | Total | |
| Customer Service: Does It Matter? | 0 | 0 | 0 | 0 | 1 | 2 | 2 | 3 |
| Total Chapters | 0 | 0 | 0 | 0 | 1 | 2 | 2 | 3 |
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