Access Statistics for Tor Wallin Andreassen
Author contact details at EconPapers.
| Journal Article | File Downloads | Abstract Views | ||||||
|---|---|---|---|---|---|---|---|---|
| Last month | 3 months | 12 months | Total | Last month | 3 months | 12 months | Total | |
| A customer-centric five actor model for sustainability and service innovation | 0 | 0 | 3 | 25 | 1 | 8 | 21 | 92 |
| Behavioral Disinhibition Can Foster Intentions to Healthy Lifestyle Change by Overcoming Commitment to Past Behavior | 0 | 0 | 0 | 1 | 1 | 1 | 1 | 4 |
| Competing through innovation: Let the customer judge! | 0 | 1 | 4 | 9 | 4 | 10 | 24 | 77 |
| The Impact of Non-Normality and Estimation Methods in SEM on Satisfaction Research in Marketing | 0 | 0 | 0 | 19 | 0 | 4 | 4 | 80 |
| Virtual reality through the customer journey: Framework and propositions | 0 | 1 | 3 | 27 | 1 | 29 | 37 | 150 |
| —Net Promoter, Recommendations, and Business Performance: A Clarification on Morgan and Rego | 0 | 0 | 0 | 18 | 1 | 3 | 5 | 95 |
| “Service Encounter 2.0”: An investigation into the roles of technology, employees and customers | 3 | 8 | 19 | 125 | 15 | 42 | 81 | 480 |
| Total Journal Articles | 3 | 10 | 29 | 224 | 23 | 97 | 173 | 978 |
| Chapter | File Downloads | Abstract Views | ||||||
|---|---|---|---|---|---|---|---|---|
| Last month | 3 months | 12 months | Total | Last month | 3 months | 12 months | Total | |
| Customer Service: Does It Matter? | 0 | 0 | 0 | 0 | 0 | 2 | 2 | 3 |
| Total Chapters | 0 | 0 | 0 | 0 | 0 | 2 | 2 | 3 |
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