Access Statistics for Tor Wallin Andreassen
Author contact details at EconPapers.
| Journal Article | File Downloads | Abstract Views | ||||||
|---|---|---|---|---|---|---|---|---|
| Last month | 3 months | 12 months | Total | Last month | 3 months | 12 months | Total | |
| A customer-centric five actor model for sustainability and service innovation | 0 | 0 | 1 | 25 | 4 | 5 | 21 | 96 |
| Behavioral Disinhibition Can Foster Intentions to Healthy Lifestyle Change by Overcoming Commitment to Past Behavior | 0 | 0 | 0 | 1 | 2 | 3 | 3 | 6 |
| Competing through innovation: Let the customer judge! | 0 | 2 | 6 | 11 | 1 | 8 | 24 | 81 |
| The Impact of Non-Normality and Estimation Methods in SEM on Satisfaction Research in Marketing | 0 | 0 | 0 | 19 | 1 | 1 | 5 | 81 |
| Virtual reality through the customer journey: Framework and propositions | 0 | 1 | 4 | 28 | 4 | 9 | 45 | 158 |
| —Net Promoter, Recommendations, and Business Performance: A Clarification on Morgan and Rego | 0 | 0 | 0 | 18 | 1 | 2 | 6 | 96 |
| “Service Encounter 2.0”: An investigation into the roles of technology, employees and customers | 2 | 8 | 23 | 130 | 19 | 54 | 112 | 519 |
| Total Journal Articles | 2 | 11 | 34 | 232 | 32 | 82 | 216 | 1,037 |
| Chapter | File Downloads | Abstract Views | ||||||
|---|---|---|---|---|---|---|---|---|
| Last month | 3 months | 12 months | Total | Last month | 3 months | 12 months | Total | |
| Customer Service: Does It Matter? | 0 | 0 | 0 | 0 | 1 | 1 | 3 | 4 |
| Total Chapters | 0 | 0 | 0 | 0 | 1 | 1 | 3 | 4 |
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