Access Statistics for Kristof Coussement

Author contact details at EconPapers.

Working Paper File Downloads Abstract Views
Last month 3 months 12 months Total Last month 3 months 12 months Total
Churn Prediction in Subscription Services: an Application of Support Vector Machines While Comparing Two Parameter-Selection Techniques 2 6 11 918 10 34 69 2,507
Ensemble classification based on generalized additive models 0 0 0 122 1 7 11 623
Ensemble classification based on generalized additive models 0 0 1 23 1 4 7 207
Improved Marketing Decision Making in a Customer Churn Prediction Context Using Generalized Additive Models 0 1 1 47 2 7 11 252
Improved Marketing Decision Making in a Customer Churn Prediction Context Using Generalized Additive Models 0 1 2 174 0 6 19 484
Improving Customer Attrition Prediction by Integrating Emotions from Client/Company Interaction Emails and Evaluating Multiple Classifiers 1 1 1 245 5 12 39 768
Improving Customer Complaint Management by Automatic Email Classification Using Linguistic Style Features as Predictors 0 1 3 1,087 1 7 28 3,756
Integrating the Voice of Customers through Call Center Emails into a Decision Support System for Churn Prediction 0 0 4 1,192 2 3 16 3,012
Total Working Papers 3 10 23 3,808 22 80 200 11,609

Journal Article File Downloads Abstract Views
Last month 3 months 12 months Total Last month 3 months 12 months Total
A probability-mapping algorithm for calibrating the posterior probabilities: A direct marketing application 0 0 0 29 0 2 8 160
Customer churn prediction in the online gambling industry: The beneficial effect of ensemble learning 0 0 2 197 8 18 34 713
Data accuracy's impact on segmentation performance: Benchmarking RFM analysis, logistic regression, and decision trees 0 0 3 78 3 7 22 437
Ensemble classification based on generalized additive models 0 0 1 34 1 6 11 146
Total Journal Articles 0 0 6 338 12 33 75 1,456

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Statistics updated 2026-04-09