Access Statistics for Kristof Coussement

Author contact details at EconPapers.

Working Paper	File Downloads				Abstract Views
Working Paper	Last month	3 months	12 months	Total	Last month	3 months	12 months	Total
Churn Prediction in Subscription Services: an Application of Support Vector Machines While Comparing Two Parameter-Selection Techniques	2	3	7	914	15	29	51	2,488
Ensemble classification based on generalized additive models	0	0	0	122	4	5	9	620
Ensemble classification based on generalized additive models	0	1	1	23	1	3	5	204
Improved Marketing Decision Making in a Customer Churn Prediction Context Using Generalized Additive Models	0	0	3	173	4	10	20	482
Improved Marketing Decision Making in a Customer Churn Prediction Context Using Generalized Additive Models	0	0	0	46	3	5	8	248
Improving Customer Attrition Prediction by Integrating Emotions from Client/Company Interaction Emails and Evaluating Multiple Classifiers	0	0	1	244	5	19	36	761
Improving Customer Complaint Management by Automatic Email Classification Using Linguistic Style Features as Predictors	0	1	2	1,086	4	11	27	3,753
Integrating the Voice of Customers through Call Center Emails into a Decision Support System for Churn Prediction	0	0	4	1,192	1	3	16	3,010
Total Working Papers	2	5	18	3,800	37	85	172	11,566

Journal Article	File Downloads				Abstract Views
Journal Article	Last month	3 months	12 months	Total	Last month	3 months	12 months	Total
A probability-mapping algorithm for calibrating the posterior probabilities: A direct marketing application	0	0	0	29	2	5	8	160
Customer churn prediction in the online gambling industry: The beneficial effect of ensemble learning	0	0	3	197	6	9	23	701
Data accuracy's impact on segmentation performance: Benchmarking RFM analysis, logistic regression, and decision trees	0	2	3	78	2	5	17	432
Ensemble classification based on generalized additive models	0	0	1	34	4	6	10	144
Total Journal Articles	0	2	7	338	14	25	58	1,437

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Statistics updated 2026-02-12