Access Statistics for Kristof Coussement

Author contact details at EconPapers.

Working Paper File Downloads Abstract Views
Last month 3 months 12 months Total Last month 3 months 12 months Total
Churn Prediction in Subscription Services: an Application of Support Vector Machines While Comparing Two Parameter-Selection Techniques 1 5 15 923 2 14 80 2,527
Ensemble classification based on generalized additive models 0 0 0 122 0 0 16 629
Ensemble classification based on generalized additive models 0 0 1 23 0 1 9 210
Improved Marketing Decision Making in a Customer Churn Prediction Context Using Generalized Additive Models 0 0 3 175 0 1 19 487
Improved Marketing Decision Making in a Customer Churn Prediction Context Using Generalized Additive Models 0 0 1 47 0 0 9 252
Improving Customer Attrition Prediction by Integrating Emotions from Client/Company Interaction Emails and Evaluating Multiple Classifiers 0 0 1 245 0 3 40 775
Improving Customer Complaint Management by Automatic Email Classification Using Linguistic Style Features as Predictors 0 0 2 1,087 1 4 27 3,763
Integrating the Voice of Customers through Call Center Emails into a Decision Support System for Churn Prediction 0 1 3 1,193 0 8 20 3,020
Total Working Papers 1 6 26 3,815 3 31 220 11,663

Journal Article File Downloads Abstract Views
Last month 3 months 12 months Total Last month 3 months 12 months Total
A probability-mapping algorithm for calibrating the posterior probabilities: A direct marketing application 0 0 0 29 1 1 16 170
Customer churn prediction in the online gambling industry: The beneficial effect of ensemble learning 0 1 4 199 5 9 39 724
Data accuracy's impact on segmentation performance: Benchmarking RFM analysis, logistic regression, and decision trees 0 1 4 79 1 6 22 444
Ensemble classification based on generalized additive models 0 0 1 34 0 0 12 147
Total Journal Articles 0 2 9 341 7 16 89 1,485

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Statistics updated 2026-08-07