Access Statistics for Kristof Coussement

Author contact details at EconPapers.

Working Paper	File Downloads				Abstract Views
Working Paper	Last month	3 months	12 months	Total	Last month	3 months	12 months	Total
Churn Prediction in Subscription Services: an Application of Support Vector Machines While Comparing Two Parameter-Selection Techniques	0	1	12	908	3	6	32	2,444
Ensemble classification based on generalized additive models	0	0	0	122	0	1	5	613
Ensemble classification based on generalized additive models	0	0	0	22	0	0	2	200
Improved Marketing Decision Making in a Customer Churn Prediction Context Using Generalized Additive Models	0	0	4	172	0	2	11	467
Improved Marketing Decision Making in a Customer Churn Prediction Context Using Generalized Additive Models	0	0	0	46	0	2	5	243
Improving Customer Attrition Prediction by Integrating Emotions from Client/Company Interaction Emails and Evaluating Multiple Classifiers	0	0	3	244	1	5	19	734
Improving Customer Complaint Management by Automatic Email Classification Using Linguistic Style Features as Predictors	0	0	2	1,084	1	6	20	3,734
Integrating the Voice of Customers through Call Center Emails into a Decision Support System for Churn Prediction	1	2	4	1,190	2	4	19	3,000
Total Working Papers	1	3	25	3,788	7	26	113	11,435

Journal Article	File Downloads				Abstract Views
Journal Article	Last month	3 months	12 months	Total	Last month	3 months	12 months	Total
A probability-mapping algorithm for calibrating the posterior probabilities: A direct marketing application	0	0	0	29	0	2	4	154
Customer churn prediction in the online gambling industry: The beneficial effect of ensemble learning	0	0	6	195	3	4	20	683
Data accuracy's impact on segmentation performance: Benchmarking RFM analysis, logistic regression, and decision trees	0	0	3	75	0	6	16	421
Ensemble classification based on generalized additive models	0	0	0	33	0	0	1	135
Total Journal Articles	0	0	9	332	3	12	41	1,393

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Statistics updated 2025-07-04