Access Statistics for Kristof Coussement

Author contact details at EconPapers.

Working Paper	File Downloads				Abstract Views
Working Paper	Last month	3 months	12 months	Total	Last month	3 months	12 months	Total
Churn Prediction in Subscription Services: an Application of Support Vector Machines While Comparing Two Parameter-Selection Techniques	0	0	10	908	2	8	32	2,449
Ensemble classification based on generalized additive models	0	0	0	22	0	1	3	201
Ensemble classification based on generalized additive models	0	0	0	122	0	0	4	613
Improved Marketing Decision Making in a Customer Churn Prediction Context Using Generalized Additive Models	0	0	3	172	0	1	9	468
Improved Marketing Decision Making in a Customer Churn Prediction Context Using Generalized Additive Models	0	0	0	46	0	0	5	243
Improving Customer Attrition Prediction by Integrating Emotions from Client/Company Interaction Emails and Evaluating Multiple Classifiers	0	0	2	244	4	6	20	739
Improving Customer Complaint Management by Automatic Email Classification Using Linguistic Style Features as Predictors	0	1	3	1,085	1	4	21	3,737
Integrating the Voice of Customers through Call Center Emails into a Decision Support System for Churn Prediction	0	1	4	1,190	2	4	20	3,002
Total Working Papers	0	2	22	3,789	9	24	114	11,452

Journal Article	File Downloads				Abstract Views
Journal Article	Last month	3 months	12 months	Total	Last month	3 months	12 months	Total
A probability-mapping algorithm for calibrating the posterior probabilities: A direct marketing application	0	0	0	29	1	1	4	155
Customer churn prediction in the online gambling industry: The beneficial effect of ensemble learning	0	0	3	195	3	8	16	688
Data accuracy's impact on segmentation performance: Benchmarking RFM analysis, logistic regression, and decision trees	0	0	3	75	1	2	18	423
Ensemble classification based on generalized additive models	0	0	0	33	0	0	1	135
Total Journal Articles	0	0	6	332	5	11	39	1,401

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Statistics updated 2025-09-05