Access Statistics for Kristof Coussement

Author contact details at EconPapers.

Working Paper File Downloads Abstract Views
Last month 3 months 12 months Total Last month 3 months 12 months Total
Churn Prediction in Subscription Services: an Application of Support Vector Machines While Comparing Two Parameter-Selection Techniques 0 2 15 923 2 8 80 2,529
Ensemble classification based on generalized additive models 0 0 1 23 1 2 10 211
Ensemble classification based on generalized additive models 0 0 0 122 1 1 17 630
Improved Marketing Decision Making in a Customer Churn Prediction Context Using Generalized Additive Models 0 0 3 175 0 1 19 487
Improved Marketing Decision Making in a Customer Churn Prediction Context Using Generalized Additive Models 0 0 1 47 1 1 10 253
Improving Customer Attrition Prediction by Integrating Emotions from Client/Company Interaction Emails and Evaluating Multiple Classifiers 0 0 1 245 0 1 36 775
Improving Customer Complaint Management by Automatic Email Classification Using Linguistic Style Features as Predictors 0 0 2 1,087 1 5 27 3,764
Integrating the Voice of Customers through Call Center Emails into a Decision Support System for Churn Prediction 0 1 3 1,193 2 10 20 3,022
Total Working Papers 0 3 26 3,815 8 29 219 11,671

Journal Article File Downloads Abstract Views
Last month 3 months 12 months Total Last month 3 months 12 months Total
A probability-mapping algorithm for calibrating the posterior probabilities: A direct marketing application 0 0 0 29 1 2 16 171
Customer churn prediction in the online gambling industry: The beneficial effect of ensemble learning 0 0 4 199 3 11 39 727
Data accuracy's impact on segmentation performance: Benchmarking RFM analysis, logistic regression, and decision trees 0 1 4 79 4 8 25 448
Ensemble classification based on generalized additive models 0 0 1 34 0 0 12 147
Total Journal Articles 0 1 9 341 8 21 92 1,493

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Statistics updated 2026-09-10