Access Statistics for Kristof Coussement

Author contact details at EconPapers.

Working Paper File Downloads Abstract Views
Last month 3 months 12 months Total Last month 3 months 12 months Total
Churn Prediction in Subscription Services: an Application of Support Vector Machines While Comparing Two Parameter-Selection Techniques 3 5 13 921 8 24 80 2,521
Ensemble classification based on generalized additive models 0 0 1 23 0 3 9 209
Ensemble classification based on generalized additive models 0 0 0 122 0 7 16 629
Improved Marketing Decision Making in a Customer Churn Prediction Context Using Generalized Additive Models 0 0 1 47 0 2 9 252
Improved Marketing Decision Making in a Customer Churn Prediction Context Using Generalized Additive Models 0 1 3 175 0 2 19 486
Improving Customer Attrition Prediction by Integrating Emotions from Client/Company Interaction Emails and Evaluating Multiple Classifiers 0 1 1 245 2 11 41 774
Improving Customer Complaint Management by Automatic Email Classification Using Linguistic Style Features as Predictors 0 0 3 1,087 0 4 26 3,759
Integrating the Voice of Customers through Call Center Emails into a Decision Support System for Churn Prediction 0 0 3 1,192 0 2 14 3,012
Total Working Papers 3 7 25 3,812 10 55 214 11,642

Journal Article File Downloads Abstract Views
Last month 3 months 12 months Total Last month 3 months 12 months Total
A probability-mapping algorithm for calibrating the posterior probabilities: A direct marketing application 0 0 0 29 0 9 15 169
Customer churn prediction in the online gambling industry: The beneficial effect of ensemble learning 1 2 4 199 1 11 36 716
Data accuracy's impact on segmentation performance: Benchmarking RFM analysis, logistic regression, and decision trees 0 0 3 78 2 6 19 440
Ensemble classification based on generalized additive models 0 0 1 34 0 2 12 147
Total Journal Articles 1 2 8 340 3 28 82 1,472

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Statistics updated 2026-06-04