Access Statistics for Kristof Coussement

Author contact details at EconPapers.

Working Paper	File Downloads				Abstract Views
Working Paper	Last month	3 months	12 months	Total	Last month	3 months	12 months	Total
Churn Prediction in Subscription Services: an Application of Support Vector Machines While Comparing Two Parameter-Selection Techniques	2	2	10	910	7	12	35	2,456
Ensemble classification based on generalized additive models	0	0	0	122	1	1	5	614
Ensemble classification based on generalized additive models	0	0	0	22	0	1	3	201
Improved Marketing Decision Making in a Customer Churn Prediction Context Using Generalized Additive Models	0	0	0	46	0	0	5	243
Improved Marketing Decision Making in a Customer Churn Prediction Context Using Generalized Additive Models	0	0	3	172	2	3	10	470
Improving Customer Attrition Prediction by Integrating Emotions from Client/Company Interaction Emails and Evaluating Multiple Classifiers	0	0	2	244	0	5	18	739
Improving Customer Complaint Management by Automatic Email Classification Using Linguistic Style Features as Predictors	0	1	3	1,085	2	5	23	3,739
Integrating the Voice of Customers through Call Center Emails into a Decision Support System for Churn Prediction	2	2	6	1,192	3	5	21	3,005
Total Working Papers	4	5	24	3,793	15	32	120	11,467

Journal Article	File Downloads				Abstract Views
Journal Article	Last month	3 months	12 months	Total	Last month	3 months	12 months	Total
A probability-mapping algorithm for calibrating the posterior probabilities: A direct marketing application	0	0	0	29	0	1	4	155
Customer churn prediction in the online gambling industry: The beneficial effect of ensemble learning	1	1	4	196	3	8	18	691
Data accuracy's impact on segmentation performance: Benchmarking RFM analysis, logistic regression, and decision trees	0	0	2	75	1	3	14	424
Ensemble classification based on generalized additive models	1	1	1	34	2	2	3	137
Total Journal Articles	2	2	7	334	6	14	39	1,407

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Statistics updated 2025-10-06