Access Statistics for Kristof Coussement

Author contact details at EconPapers.

Working Paper	File Downloads				Abstract Views
Working Paper	Last month	3 months	12 months	Total	Last month	3 months	12 months	Total
Churn Prediction in Subscription Services: an Application of Support Vector Machines While Comparing Two Parameter-Selection Techniques	2	4	14	873	4	10	38	2,351
Ensemble classification based on generalized additive models	0	0	0	21	1	4	17	196
Ensemble classification based on generalized additive models	0	0	1	119	0	3	16	577
Improved Marketing Decision Making in a Customer Churn Prediction Context Using Generalized Additive Models	0	0	4	162	1	3	20	443
Improved Marketing Decision Making in a Customer Churn Prediction Context Using Generalized Additive Models	0	0	1	44	0	0	5	234
Improving Customer Attrition Prediction by Integrating Emotions from Client/Company Interaction Emails and Evaluating Multiple Classifiers	0	1	13	227	0	4	35	664
Improving Customer Complaint Management by Automatic Email Classification Using Linguistic Style Features as Predictors	0	1	14	1,076	1	6	31	3,685
Integrating the Voice of Customers through Call Center Emails into a Decision Support System for Churn Prediction	0	2	8	1,183	1	4	17	2,953
Total Working Papers	2	8	55	3,705	8	34	179	11,103

Journal Article	File Downloads				Abstract Views
Journal Article	Last month	3 months	12 months	Total	Last month	3 months	12 months	Total
A probability-mapping algorithm for calibrating the posterior probabilities: A direct marketing application	0	0	2	27	0	0	4	143
Customer churn prediction in the online gambling industry: The beneficial effect of ensemble learning	0	1	5	176	1	8	27	621
Data accuracy's impact on segmentation performance: Benchmarking RFM analysis, logistic regression, and decision trees	1	4	8	69	3	14	33	379
Ensemble classification based on generalized additive models	0	0	0	29	0	0	2	128
Total Journal Articles	1	5	15	301	4	22	66	1,271

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Statistics updated 2023-01-04