Access Statistics for Kristof Coussement

Author contact details at EconPapers.

Working Paper	File Downloads				Abstract Views
Working Paper	Last month	3 months	12 months	Total	Last month	3 months	12 months	Total
Churn Prediction in Subscription Services: an Application of Support Vector Machines While Comparing Two Parameter-Selection Techniques	1	3	9	911	3	12	35	2,459
Ensemble classification based on generalized additive models	0	0	0	22	0	0	3	201
Ensemble classification based on generalized additive models	0	0	0	122	1	2	6	615
Improved Marketing Decision Making in a Customer Churn Prediction Context Using Generalized Additive Models	0	0	0	46	0	0	4	243
Improved Marketing Decision Making in a Customer Churn Prediction Context Using Generalized Additive Models	1	1	4	173	2	4	11	472
Improving Customer Attrition Prediction by Integrating Emotions from Client/Company Interaction Emails and Evaluating Multiple Classifiers	0	0	2	244	3	7	20	742
Improving Customer Complaint Management by Automatic Email Classification Using Linguistic Style Features as Predictors	0	0	3	1,085	3	6	23	3,742
Integrating the Voice of Customers through Call Center Emails into a Decision Support System for Churn Prediction	0	2	4	1,192	2	7	16	3,007
Total Working Papers	2	6	22	3,795	14	38	118	11,481

Journal Article	File Downloads				Abstract Views
Journal Article	Last month	3 months	12 months	Total	Last month	3 months	12 months	Total
A probability-mapping algorithm for calibrating the posterior probabilities: A direct marketing application	0	0	0	29	0	1	4	155
Customer churn prediction in the online gambling industry: The beneficial effect of ensemble learning	1	2	4	197	1	7	18	692
Data accuracy's impact on segmentation performance: Benchmarking RFM analysis, logistic regression, and decision trees	1	1	3	76	3	5	17	427
Ensemble classification based on generalized additive models	0	1	1	34	1	3	4	138
Total Journal Articles	2	4	8	336	5	16	43	1,412

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Statistics updated 2025-11-08