Access Statistics for Kristof Coussement

Author contact details at EconPapers.

Working Paper	File Downloads				Abstract Views
Working Paper	Last month	3 months	12 months	Total	Last month	3 months	12 months	Total
Churn Prediction in Subscription Services: an Application of Support Vector Machines While Comparing Two Parameter-Selection Techniques	0	0	13	907	0	1	29	2,438
Ensemble classification based on generalized additive models	0	0	0	22	0	1	2	200
Ensemble classification based on generalized additive models	0	0	0	122	1	2	5	613
Improved Marketing Decision Making in a Customer Churn Prediction Context Using Generalized Additive Models	0	0	0	46	0	1	4	241
Improved Marketing Decision Making in a Customer Churn Prediction Context Using Generalized Additive Models	0	2	5	172	0	3	11	465
Improving Customer Attrition Prediction by Integrating Emotions from Client/Company Interaction Emails and Evaluating Multiple Classifiers	0	1	4	244	2	6	24	731
Improving Customer Complaint Management by Automatic Email Classification Using Linguistic Style Features as Predictors	0	0	3	1,084	2	4	20	3,730
Integrating the Voice of Customers through Call Center Emails into a Decision Support System for Churn Prediction	1	1	4	1,189	1	3	20	2,997
Total Working Papers	1	4	29	3,786	6	21	115	11,415

Journal Article	File Downloads				Abstract Views
Journal Article	Last month	3 months	12 months	Total	Last month	3 months	12 months	Total
A probability-mapping algorithm for calibrating the posterior probabilities: A direct marketing application	0	0	1	29	2	2	6	154
Customer churn prediction in the online gambling industry: The beneficial effect of ensemble learning	0	1	6	195	0	1	19	679
Data accuracy's impact on segmentation performance: Benchmarking RFM analysis, logistic regression, and decision trees	0	0	4	75	2	2	16	417
Ensemble classification based on generalized additive models	0	0	1	33	0	1	2	135
Total Journal Articles	0	1	12	332	4	6	43	1,385

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Statistics updated 2025-05-12