Access Statistics for Kristof Coussement

Author contact details at EconPapers.

Working Paper	File Downloads				Abstract Views
Working Paper	Last month	3 months	12 months	Total	Last month	3 months	12 months	Total
Churn Prediction in Subscription Services: an Application of Support Vector Machines While Comparing Two Parameter-Selection Techniques	0	3	7	911	6	16	34	2,465
Ensemble classification based on generalized additive models	0	0	0	122	1	3	5	616
Ensemble classification based on generalized additive models	0	0	0	22	0	0	2	201
Improved Marketing Decision Making in a Customer Churn Prediction Context Using Generalized Additive Models	0	1	3	173	2	6	12	474
Improved Marketing Decision Making in a Customer Churn Prediction Context Using Generalized Additive Models	0	0	0	46	0	0	3	243
Improving Customer Attrition Prediction by Integrating Emotions from Client/Company Interaction Emails and Evaluating Multiple Classifiers	0	0	2	244	6	9	26	748
Improving Customer Complaint Management by Automatic Email Classification Using Linguistic Style Features as Predictors	0	0	3	1,085	3	8	25	3,745
Integrating the Voice of Customers through Call Center Emails into a Decision Support System for Churn Prediction	0	2	4	1,192	1	6	16	3,008
Total Working Papers	0	6	19	3,795	19	48	123	11,500

Journal Article	File Downloads				Abstract Views
Journal Article	Last month	3 months	12 months	Total	Last month	3 months	12 months	Total
A probability-mapping algorithm for calibrating the posterior probabilities: A direct marketing application	0	0	0	29	1	1	5	156
Customer churn prediction in the online gambling industry: The beneficial effect of ensemble learning	0	2	4	197	3	7	19	695
Data accuracy's impact on segmentation performance: Benchmarking RFM analysis, logistic regression, and decision trees	1	2	3	77	2	6	17	429
Ensemble classification based on generalized additive models	0	1	1	34	1	4	5	139
Total Journal Articles	1	5	8	337	7	18	46	1,419

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Statistics updated 2025-12-06