Access Statistics for Omar S. Itani

Author contact details at EconPapers.

Working Paper File Downloads Abstract Views
Last month 3 months 12 months Total Last month 3 months 12 months Total
Between a rock and a hard place: Seizing the opportunity of demanding customers by means of frontline service behaviors 0 0 0 0 6 10 14 39
Preparing for, withstanding, and learning from sales crises: Implications and a future research agenda 0 0 0 0 4 4 6 7
The impact of business-to-business salespeople’s social media use on value co-creation and cross/up-selling: the role of social capital 0 0 0 1 1 1 4 13
Total Working Papers 0 0 0 1 11 15 24 59

Journal Article File Downloads Abstract Views
Last month 3 months 12 months Total Last month 3 months 12 months Total
AI washing: A conceptual exploration 0 0 0 0 2 2 2 2
Achieving Top Performance While Building Collegiality in Sales: It All Starts with Ethics 0 0 1 18 0 6 10 94
Activating Corporate Environmental Ethics on the Frontline: A Natural Resource-Based View 0 0 0 3 4 7 21 35
Between a rock and a hard place: Seizing the opportunity of demanding customers by means of frontline service behaviors 0 0 2 4 9 11 21 54
Building customer relationships while achieving sales performance results: Is listening the holy grail of sales? 0 1 9 45 9 22 60 277
Examining the role of sales-based CRM technology and social media use on post-sale service behaviors in India 0 0 1 15 2 7 15 101
Exploring the role of extrovert-introvert customers’ personality prototype as a driver of customer engagement: Does relationship duration matter? 0 0 0 13 3 6 13 130
Harnessing the Power Within: The Consequences of Salesperson Moral Identity and the Moderating Role of Internal Competitive Climate 0 0 0 0 4 4 6 10
How does big data affect organizational financial performance in turbulent markets? The role of customer-linking and selling capabilities 0 0 1 2 3 5 11 16
When poignant stories outweigh cold hard facts: A meta-analysis of the anecdotal bias 0 3 9 62 6 20 41 254
Which corporate social responsibility (CSR) approach optimizes customer engagement behavior? The role of customer-brand identification, brand love, and social communication 0 1 3 3 3 6 15 15
Total Journal Articles 0 5 26 165 45 96 215 988

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Statistics updated 2026-02-12