Access Statistics for Omar S. Itani

Author contact details at EconPapers.

Working Paper File Downloads Abstract Views
Last month 3 months 12 months Total Last month 3 months 12 months Total
Between a rock and a hard place: Seizing the opportunity of demanding customers by means of frontline service behaviors 0 0 0 0 0 4 4 4
Total Working Papers 0 0 0 0 0 4 4 4


Journal Article File Downloads Abstract Views
Last month 3 months 12 months Total Last month 3 months 12 months Total
Achieving Top Performance While Building Collegiality in Sales: It All Starts with Ethics 1 1 1 7 1 5 18 33
Between a rock and a hard place: Seizing the opportunity of demanding customers by means of frontline service behaviors 0 0 0 0 1 1 3 3
Building customer relationships while achieving sales performance results: Is listening the holy grail of sales? 1 4 16 17 4 19 60 76
Examining the role of sales-based CRM technology and social media use on post-sale service behaviors in India 0 0 0 8 1 3 16 53
Exploring the role of extrovert-introvert customers’ personality prototype as a driver of customer engagement: Does relationship duration matter? 0 0 1 1 2 3 14 14
When poignant stories outweigh cold hard facts: A meta-analysis of the anecdotal bias 1 1 1 1 1 1 1 1
Total Journal Articles 3 6 19 34 10 32 112 180


Statistics updated 2021-01-03