Access Statistics for Omar S. Itani

Author contact details at EconPapers.

Working Paper File Downloads Abstract Views
Last month 3 months 12 months Total Last month 3 months 12 months Total
Between a rock and a hard place: Seizing the opportunity of demanding customers by means of frontline service behaviors 0 0 0 0 0 0 0 25
Preparing for, withstanding, and learning from sales crises: Implications and a future research agenda 0 0 0 0 0 0 1 1
The impact of business-to-business salespeople’s social media use on value co-creation and cross/up-selling: the role of social capital 0 0 0 1 0 0 3 6
Total Working Papers 0 0 0 1 0 0 4 32


Journal Article File Downloads Abstract Views
Last month 3 months 12 months Total Last month 3 months 12 months Total
Achieving Top Performance While Building Collegiality in Sales: It All Starts with Ethics 0 0 4 17 0 2 10 80
Activating Corporate Environmental Ethics on the Frontline: A Natural Resource-Based View 0 0 2 2 1 3 9 9
Between a rock and a hard place: Seizing the opportunity of demanding customers by means of frontline service behaviors 0 0 0 1 0 0 0 31
Building customer relationships while achieving sales performance results: Is listening the holy grail of sales? 1 3 5 34 5 16 34 202
Examining the role of sales-based CRM technology and social media use on post-sale service behaviors in India 0 0 0 13 0 0 5 81
Exploring the role of extrovert-introvert customers’ personality prototype as a driver of customer engagement: Does relationship duration matter? 0 1 1 13 0 3 15 112
Harnessing the Power Within: The Consequences of Salesperson Moral Identity and the Moderating Role of Internal Competitive Climate 0 0 0 0 0 0 0 1
How does big data affect organizational financial performance in turbulent markets? The role of customer-linking and selling capabilities 1 1 1 1 1 4 4 4
When poignant stories outweigh cold hard facts: A meta-analysis of the anecdotal bias 0 1 11 51 8 17 57 201
Total Journal Articles 2 6 24 132 15 45 134 721


Statistics updated 2024-06-06