Access Statistics for Osman M. Karatepe

Author contact details at EconPapers.

Journal Article	File Downloads				Abstract Views
Journal Article	Last month	3 months	12 months	Total	Last month	3 months	12 months	Total
An empirical investigation of psychological capital among flight attendants	0	0	1	18	1	4	7	137
An examination of the consequences of corporate social responsibility in the airline industry: Work engagement, career satisfaction, and voice behavior	0	0	2	44	1	5	16	204
Does gender moderate the effects of role stress in frontline service jobs?	0	0	1	44	0	0	1	177
Gender-choice behavior linkages: an investigation in the hospitality industry	0	0	0	1	0	1	1	23
Measuring service quality of travel agents: evidence from Northern Cyprus	1	1	2	15	1	3	4	75
Service Quality, Customer Satisfaction and Loyalty: The Moderating Role of Gender	2	2	7	59	3	11	34	302
The effect of management commitment to service quality on job embeddedness and performance outcomes	0	0	0	26	1	1	2	141
The effects of perceived crowding, emotional dissonance, and emotional exhaustion on critical job outcomes: A study of ground staff in the airline industry	0	1	4	24	2	6	15	110
The effects of selected antecedents on the service recovery performance of frontline employees	2	2	2	13	2	5	7	48
The effects of two directions of conflict and facilitation on frontline employees’ job outcomes	0	0	0	1	1	1	1	31
The impacts of core self-evaluations on customer-related social stressors and emotional exhaustion	0	0	0	4	0	2	2	39
Total Journal Articles	5	6	19	249	12	39	90	1,287

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Statistics updated 2025-12-06