Access Statistics for Osman M. Karatepe

Author contact details at EconPapers.

Journal Article File Downloads Abstract Views
Last month 3 months 12 months Total Last month 3 months 12 months Total
An empirical investigation of psychological capital among flight attendants 0 0 1 19 1 2 13 146
An examination of the consequences of corporate social responsibility in the airline industry: Work engagement, career satisfaction, and voice behavior 0 0 2 46 1 2 26 225
Does gender moderate the effects of role stress in frontline service jobs? 0 0 0 44 0 0 6 183
Gender-choice behavior linkages: an investigation in the hospitality industry 0 0 0 1 0 1 7 29
Measuring service quality of travel agents: evidence from Northern Cyprus 0 0 1 15 0 1 13 85
Service Quality, Customer Satisfaction and Loyalty: The Moderating Role of Gender 0 0 8 65 0 10 59 350
The effect of management commitment to service quality on job embeddedness and performance outcomes 0 0 0 26 2 2 9 149
The effects of perceived crowding, emotional dissonance, and emotional exhaustion on critical job outcomes: A study of ground staff in the airline industry 1 1 2 25 2 3 20 124
The effects of selected antecedents on the service recovery performance of frontline employees 0 0 2 13 0 0 12 55
The effects of two directions of conflict and facilitation on frontline employees’ job outcomes 0 0 1 2 0 0 6 36
The impacts of core self-evaluations on customer-related social stressors and emotional exhaustion 0 0 0 4 0 0 9 46
Total Journal Articles 1 1 17 260 6 21 180 1,428

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Statistics updated 2026-09-10