Access Statistics for Osman M. Karatepe

Author contact details at EconPapers.

Journal Article File Downloads Abstract Views
Last month 3 months 12 months Total Last month 3 months 12 months Total
An empirical investigation of psychological capital among flight attendants 0 0 1 19 0 2 11 144
An examination of the consequences of corporate social responsibility in the airline industry: Work engagement, career satisfaction, and voice behavior 0 0 2 46 0 2 26 223
Does gender moderate the effects of role stress in frontline service jobs? 0 0 1 44 0 1 7 183
Gender-choice behavior linkages: an investigation in the hospitality industry 0 0 0 1 0 2 6 28
Measuring service quality of travel agents: evidence from Northern Cyprus 0 0 2 15 1 5 14 85
Service Quality, Customer Satisfaction and Loyalty: The Moderating Role of Gender 0 3 8 65 8 24 62 348
The effect of management commitment to service quality on job embeddedness and performance outcomes 0 0 0 26 0 1 7 147
The effects of perceived crowding, emotional dissonance, and emotional exhaustion on critical job outcomes: A study of ground staff in the airline industry 0 0 3 24 0 1 21 121
The effects of selected antecedents on the service recovery performance of frontline employees 0 0 2 13 0 0 13 55
The effects of two directions of conflict and facilitation on frontline employees’ job outcomes 0 0 1 2 0 1 6 36
The impacts of core self-evaluations on customer-related social stressors and emotional exhaustion 0 0 0 4 0 6 9 46
Total Journal Articles 0 3 20 259 9 45 182 1,416

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Statistics updated 2026-07-10