Access Statistics for Osman M. Karatepe

Author contact details at EconPapers.

Journal Article	File Downloads				Abstract Views
Journal Article	Last month	3 months	12 months	Total	Last month	3 months	12 months	Total
An empirical investigation of psychological capital among flight attendants	0	0	1	18	0	0	4	133
An examination of the consequences of corporate social responsibility in the airline industry: Work engagement, career satisfaction, and voice behavior	0	0	4	44	1	4	15	199
Does gender moderate the effects of role stress in frontline service jobs?	1	1	2	44	1	1	2	177
Gender-choice behavior linkages: an investigation in the hospitality industry	0	0	0	1	0	0	0	22
Measuring service quality of travel agents: evidence from Northern Cyprus	1	1	1	14	1	1	1	72
Service Quality, Customer Satisfaction and Loyalty: The Moderating Role of Gender	0	1	7	57	5	6	35	291
The effect of management commitment to service quality on job embeddedness and performance outcomes	0	0	1	26	0	0	2	140
The effects of perceived crowding, emotional dissonance, and emotional exhaustion on critical job outcomes: A study of ground staff in the airline industry	0	2	3	23	1	6	9	104
The effects of selected antecedents on the service recovery performance of frontline employees	0	0	0	11	1	1	2	43
The effects of two directions of conflict and facilitation on frontline employees’ job outcomes	0	0	0	1	0	0	0	30
The impacts of core self-evaluations on customer-related social stressors and emotional exhaustion	0	0	0	4	0	0	0	37
Total Journal Articles	2	5	19	243	10	19	70	1,248

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Statistics updated 2025-09-05