Access Statistics for Steven Kayambazinthu msosa

Author contact details at EconPapers.

Journal Article File Downloads Abstract Views
Last month 3 months 12 months Total Last month 3 months 12 months Total
Assessing the Impact of Service Recovery Strategies on Procedural Justice in Higher Education Institutions 1 1 1 12 2 4 5 43
Assessing various leadership styles used at a multinational company specialising in marine services in Sub-Saharan Africa 0 0 0 1 0 0 0 11
Challenges Facing Women Cooperatives in Accessing Markets for Agricultural Products: A Systematic Literature Review 1 1 3 5 2 3 15 35
Customer satisfaction and brand loyalty amongst South African Millennials during the Covid-19 Pandemic 0 0 2 5 0 1 7 15
Development planning peculiarities in the city of Tshwane, South Africa: A case study 0 0 1 5 0 0 7 36
Enhancing service delivery for metropolitan municipalities in South Africa via project management 0 9 17 63 6 20 41 135
Factors determining the marketing of products to townships amongst SMEs within the retail sector 0 0 0 1 2 4 4 8
Gender parity among researchers in science, technology, engineering and mathematics 0 1 1 11 0 1 2 26
Governance of state-owned companies in the energy sector of South Africa: peculiarities and challenges 0 1 6 16 0 1 10 26
INTEGRATING TECHNOLOGY AND DIGITAL CONNECTIVITY IN SERVICE RECOVERY STRATEGIES TO ACHIEVE RECOVERY SATISFACTION DURING THE COVID-19 PANDEMIC: A HYBRID APPROACH 0 0 0 0 0 0 4 19
Impact of socio-demographic variables on entrepreneurship intention in the Higher Education sector 0 1 2 5 0 1 3 8
Leveraging the Post Office Network to Foster Financial Inclusion 1 2 3 5 1 2 5 13
Making Sense of Service Recovery in Higher Education Institutions: Exploring the Relationship between Perceived Justice and Recovery Satisfaction 0 0 0 6 1 1 3 40
Retention Strategies of Healthcare Professionals as a Tool for Effective Service Delivery in the Zimbabwean Health Sector 0 0 0 13 0 0 6 41
Service failure and complaints management in higher education institutions 0 0 1 4 1 1 3 25
THE SERVICE ENCOUNTER IN HIGHER EDUCATION INSTITUTIONS: A SYSTEMATIC LITERATURE REVIEW 0 0 0 0 0 0 1 8
The Effect of Financial Technology on Money Demand: Evidence from Selected African States 0 1 7 52 1 6 16 151
The impact of Perceived Justice on Students’ Negative Emotional Responses during Service Recovery 0 0 0 0 0 0 0 0
The role of the South African qualifications authority in curbing misrepresentation of qualifications 1 1 1 1 2 3 5 7
Total Journal Articles 4 18 45 205 18 48 137 647

Chapter File Downloads Abstract Views
Last month 3 months 12 months Total Last month 3 months 12 months Total
CSR Implementation Challenges: Analysing the Role and Behaviour of Stakeholders 0 0 0 0 0 0 2 18
Corporate Social Responsibility Challenges in the Extractive Industry: An Introduction 0 0 0 0 0 2 7 20
Corporate Social Responsibility Challenges in the Extractive IndustryExtractive industries: A Summary 0 0 0 0 0 3 5 27
Corporate Social Responsibility During the COVID-19 Pandemic in the Extractive Sector 0 0 0 0 0 1 3 6
Environmental Impact and CSR Responsibilities 0 0 0 1 2 4 11 35
Total Chapters 0 0 0 1 2 10 28 106

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Statistics updated 2025-10-06