Access Statistics for Steven Kayambazinthu msosa

Author contact details at EconPapers.

Journal Article File Downloads Abstract Views
Last month 3 months 12 months Total Last month 3 months 12 months Total
Assessing the Impact of Service Recovery Strategies on Procedural Justice in Higher Education Institutions 0 0 1 12 1 1 7 48
Assessing various leadership styles used at a multinational company specialising in marine services in Sub-Saharan Africa 0 0 1 2 0 0 7 18
Challenges Facing Women Cooperatives in Accessing Markets for Agricultural Products: A Systematic Literature Review 1 1 3 7 2 2 14 47
Customer satisfaction and brand loyalty amongst South African Millennials during the Covid-19 Pandemic 0 0 0 5 0 2 10 25
Development planning peculiarities in the city of Tshwane, South Africa: A case study 0 0 0 5 1 2 11 47
Enhancing service delivery for metropolitan municipalities in South Africa via project management 4 7 10 73 4 9 32 161
Factors determining the marketing of products to townships amongst SMEs within the retail sector 0 0 0 1 0 1 10 16
Gender parity among researchers in science, technology, engineering and mathematics 0 0 0 11 0 1 14 40
Governance of state-owned companies in the energy sector of South Africa: peculiarities and challenges 1 3 4 20 3 6 23 49
INTEGRATING TECHNOLOGY AND DIGITAL CONNECTIVITY IN SERVICE RECOVERY STRATEGIES TO ACHIEVE RECOVERY SATISFACTION DURING THE COVID-19 PANDEMIC: A HYBRID APPROACH 0 0 0 0 0 0 9 28
Impact of socio-demographic variables on entrepreneurship intention in the Higher Education sector 0 0 0 5 0 1 8 16
Leveraging the Post Office Network to Foster Financial Inclusion 0 0 2 6 0 2 12 24
Making Sense of Service Recovery in Higher Education Institutions: Exploring the Relationship between Perceived Justice and Recovery Satisfaction 0 0 0 6 2 2 24 63
Retention Strategies of Healthcare Professionals as a Tool for Effective Service Delivery in the Zimbabwean Health Sector 0 0 2 15 0 1 14 55
Service failure and complaints management in higher education institutions 0 0 4 8 3 4 40 64
THE SERVICE ENCOUNTER IN HIGHER EDUCATION INSTITUTIONS: A SYSTEMATIC LITERATURE REVIEW 0 0 2 2 1 2 13 21
The Effect of Financial Technology on Money Demand: Evidence from Selected African States 0 0 1 53 2 2 14 164
The impact of Perceived Justice on Students’ Negative Emotional Responses during Service Recovery 0 0 0 0 0 1 4 4
The role of the South African qualifications authority in curbing misrepresentation of qualifications 0 0 3 3 1 3 14 19
Total Journal Articles 6 11 33 234 20 42 280 909

Chapter File Downloads Abstract Views
Last month 3 months 12 months Total Last month 3 months 12 months Total
CSR Implementation Challenges: Analysing the Role and Behaviour of Stakeholders 0 0 0 0 0 0 4 22
Corporate Social Responsibility Challenges in the Extractive Industry: An Introduction 0 0 0 0 4 13 22 42
Corporate Social Responsibility Challenges in the Extractive IndustryExtractive industries: A Summary 0 0 0 0 1 3 17 44
Corporate Social Responsibility During the COVID-19 Pandemic in the Extractive Sector 0 0 0 0 0 0 7 13
Environmental Impact and CSR Responsibilities 0 0 0 1 0 0 14 47
Total Chapters 0 0 0 1 5 16 64 168

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Statistics updated 2026-09-10