Access Statistics for Steven Kayambazinthu msosa

Author contact details at EconPapers.

Journal Article File Downloads Abstract Views
Last month 3 months 12 months Total Last month 3 months 12 months Total
Assessing the Impact of Service Recovery Strategies on Procedural Justice in Higher Education Institutions 0 0 1 12 1 1 9 47
Assessing various leadership styles used at a multinational company specialising in marine services in Sub-Saharan Africa 0 0 1 2 3 5 7 18
Challenges Facing Women Cooperatives in Accessing Markets for Agricultural Products: A Systematic Literature Review 0 0 2 6 4 5 16 45
Customer satisfaction and brand loyalty amongst South African Millennials during the Covid-19 Pandemic 0 0 1 5 2 4 10 23
Development planning peculiarities in the city of Tshwane, South Africa: A case study 0 0 0 5 3 4 12 45
Enhancing service delivery for metropolitan municipalities in South Africa via project management 0 0 13 65 5 7 38 150
Factors determining the marketing of products to townships amongst SMEs within the retail sector 0 0 0 1 3 4 11 15
Gender parity among researchers in science, technology, engineering and mathematics 0 0 1 11 2 6 13 38
Governance of state-owned companies in the energy sector of South Africa: peculiarities and challenges 1 1 3 17 5 9 19 41
INTEGRATING TECHNOLOGY AND DIGITAL CONNECTIVITY IN SERVICE RECOVERY STRATEGIES TO ACHIEVE RECOVERY SATISFACTION DURING THE COVID-19 PANDEMIC: A HYBRID APPROACH 0 0 0 0 3 6 10 28
Impact of socio-demographic variables on entrepreneurship intention in the Higher Education sector 0 0 1 5 3 5 8 15
Leveraging the Post Office Network to Foster Financial Inclusion 1 1 3 6 2 3 12 22
Making Sense of Service Recovery in Higher Education Institutions: Exploring the Relationship between Perceived Justice and Recovery Satisfaction 0 0 0 6 0 2 23 61
Retention Strategies of Healthcare Professionals as a Tool for Effective Service Delivery in the Zimbabwean Health Sector 0 0 2 15 1 1 15 53
Service failure and complaints management in higher education institutions 0 1 4 8 6 12 36 60
THE SERVICE ENCOUNTER IN HIGHER EDUCATION INSTITUTIONS: A SYSTEMATIC LITERATURE REVIEW 0 0 2 2 2 2 11 18
The Effect of Financial Technology on Money Demand: Evidence from Selected African States 0 0 3 53 3 5 18 160
The impact of Perceived Justice on Students’ Negative Emotional Responses during Service Recovery 0 0 0 0 0 1 3 3
The role of the South African qualifications authority in curbing misrepresentation of qualifications 0 0 1 1 2 3 9 13
Total Journal Articles 2 3 38 220 50 85 280 855

Chapter File Downloads Abstract Views
Last month 3 months 12 months Total Last month 3 months 12 months Total
CSR Implementation Challenges: Analysing the Role and Behaviour of Stakeholders 0 0 0 0 2 2 4 22
Corporate Social Responsibility Challenges in the Extractive Industry: An Introduction 0 0 0 0 3 3 7 25
Corporate Social Responsibility Challenges in the Extractive IndustryExtractive industries: A Summary 0 0 0 0 2 5 17 40
Corporate Social Responsibility During the COVID-19 Pandemic in the Extractive Sector 0 0 0 0 0 0 9 13
Environmental Impact and CSR Responsibilities 0 0 0 1 3 5 17 46
Total Chapters 0 0 0 1 10 15 54 146

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Statistics updated 2026-05-06