Access Statistics for Steven Kayambazinthu msosa

Author contact details at EconPapers.

Journal Article File Downloads Abstract Views
Last month 3 months 12 months Total Last month 3 months 12 months Total
Assessing the Impact of Service Recovery Strategies on Procedural Justice in Higher Education Institutions 0 0 1 12 0 3 8 46
Assessing various leadership styles used at a multinational company specialising in marine services in Sub-Saharan Africa 0 0 1 2 1 2 3 14
Challenges Facing Women Cooperatives in Accessing Markets for Agricultural Products: A Systematic Literature Review 0 0 2 6 0 2 13 40
Customer satisfaction and brand loyalty amongst South African Millennials during the Covid-19 Pandemic 0 0 1 5 0 3 6 19
Development planning peculiarities in the city of Tshwane, South Africa: A case study 0 0 0 5 0 4 10 41
Enhancing service delivery for metropolitan municipalities in South Africa via project management 0 1 14 65 0 7 35 143
Factors determining the marketing of products to townships amongst SMEs within the retail sector 0 0 0 1 0 2 7 11
Gender parity among researchers in science, technology, engineering and mathematics 0 0 1 11 3 7 10 35
Governance of state-owned companies in the energy sector of South Africa: peculiarities and challenges 0 0 3 16 2 6 13 34
INTEGRATING TECHNOLOGY AND DIGITAL CONNECTIVITY IN SERVICE RECOVERY STRATEGIES TO ACHIEVE RECOVERY SATISFACTION DURING THE COVID-19 PANDEMIC: A HYBRID APPROACH 0 0 0 0 1 3 5 23
Impact of socio-demographic variables on entrepreneurship intention in the Higher Education sector 0 0 1 5 2 4 5 12
Leveraging the Post Office Network to Foster Financial Inclusion 0 0 2 5 1 6 11 20
Making Sense of Service Recovery in Higher Education Institutions: Exploring the Relationship between Perceived Justice and Recovery Satisfaction 0 0 0 6 1 18 23 60
Retention Strategies of Healthcare Professionals as a Tool for Effective Service Delivery in the Zimbabwean Health Sector 0 0 2 15 0 3 15 52
Service failure and complaints management in higher education institutions 1 1 5 8 4 18 30 52
THE SERVICE ENCOUNTER IN HIGHER EDUCATION INSTITUTIONS: A SYSTEMATIC LITERATURE REVIEW 0 0 2 2 0 3 9 16
The Effect of Financial Technology on Money Demand: Evidence from Selected African States 0 0 3 53 2 4 16 157
The impact of Perceived Justice on Students’ Negative Emotional Responses during Service Recovery 0 0 0 0 0 2 2 2
The role of the South African qualifications authority in curbing misrepresentation of qualifications 0 0 1 1 1 3 7 11
Total Journal Articles 1 2 39 218 18 100 228 788

Chapter File Downloads Abstract Views
Last month 3 months 12 months Total Last month 3 months 12 months Total
CSR Implementation Challenges: Analysing the Role and Behaviour of Stakeholders 0 0 0 0 0 1 2 20
Corporate Social Responsibility Challenges in the Extractive Industry: An Introduction 0 0 0 0 0 2 7 22
Corporate Social Responsibility Challenges in the Extractive IndustryExtractive industries: A Summary 0 0 0 0 3 7 15 38
Corporate Social Responsibility During the COVID-19 Pandemic in the Extractive Sector 0 0 0 0 0 3 9 13
Environmental Impact and CSR Responsibilities 0 0 0 1 2 3 17 43
Total Chapters 0 0 0 1 5 16 50 136

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Statistics updated 2026-03-04