Access Statistics for Steven Kayambazinthu msosa

Author contact details at EconPapers.

Journal Article File Downloads Abstract Views
Last month 3 months 12 months Total Last month 3 months 12 months Total
Assessing the Impact of Service Recovery Strategies on Procedural Justice in Higher Education Institutions 0 1 1 12 0 2 5 43
Assessing various leadership styles used at a multinational company specialising in marine services in Sub-Saharan Africa 1 1 1 2 1 1 1 12
Challenges Facing Women Cooperatives in Accessing Markets for Agricultural Products: A Systematic Literature Review 1 2 3 6 2 5 16 38
Customer satisfaction and brand loyalty amongst South African Millennials during the Covid-19 Pandemic 0 0 2 5 0 1 6 16
Development planning peculiarities in the city of Tshwane, South Africa: A case study 0 0 1 5 0 1 7 37
Enhancing service delivery for metropolitan municipalities in South Africa via project management 1 1 15 64 1 7 34 136
Factors determining the marketing of products to townships amongst SMEs within the retail sector 0 0 0 1 0 3 5 9
Gender parity among researchers in science, technology, engineering and mathematics 0 0 1 11 2 2 4 28
Governance of state-owned companies in the energy sector of South Africa: peculiarities and challenges 0 0 4 16 0 2 9 28
INTEGRATING TECHNOLOGY AND DIGITAL CONNECTIVITY IN SERVICE RECOVERY STRATEGIES TO ACHIEVE RECOVERY SATISFACTION DURING THE COVID-19 PANDEMIC: A HYBRID APPROACH 0 0 0 0 1 1 4 20
Impact of socio-demographic variables on entrepreneurship intention in the Higher Education sector 0 0 1 5 0 0 1 8
Leveraging the Post Office Network to Foster Financial Inclusion 0 1 2 5 0 2 5 14
Making Sense of Service Recovery in Higher Education Institutions: Exploring the Relationship between Perceived Justice and Recovery Satisfaction 0 0 0 6 2 3 5 42
Retention Strategies of Healthcare Professionals as a Tool for Effective Service Delivery in the Zimbabwean Health Sector 2 2 2 15 8 8 14 49
Service failure and complaints management in higher education institutions 0 3 4 7 4 10 12 34
THE SERVICE ENCOUNTER IN HIGHER EDUCATION INSTITUTIONS: A SYSTEMATIC LITERATURE REVIEW 0 2 2 2 1 5 6 13
The Effect of Financial Technology on Money Demand: Evidence from Selected African States 1 1 6 53 2 3 15 153
The impact of Perceived Justice on Students’ Negative Emotional Responses during Service Recovery 0 0 0 0 0 0 0 0
The role of the South African qualifications authority in curbing misrepresentation of qualifications 0 1 1 1 0 3 6 8
Total Journal Articles 6 15 46 216 24 59 155 688


Chapter File Downloads Abstract Views
Last month 3 months 12 months Total Last month 3 months 12 months Total
CSR Implementation Challenges: Analysing the Role and Behaviour of Stakeholders 0 0 0 0 1 1 3 19
Corporate Social Responsibility Challenges in the Extractive Industry: An Introduction 0 0 0 0 0 0 6 20
Corporate Social Responsibility Challenges in the Extractive IndustryExtractive industries: A Summary 0 0 0 0 4 4 9 31
Corporate Social Responsibility During the COVID-19 Pandemic in the Extractive Sector 0 0 0 0 3 4 6 10
Environmental Impact and CSR Responsibilities 0 0 0 1 2 7 14 40
Total Chapters 0 0 0 1 10 16 38 120


Statistics updated 2025-12-06