Access Statistics for Dirk Van den Poel

Author contact details at EconPapers.

Working Paper File Downloads Abstract Views
Last month 3 months 12 months Total Last month 3 months 12 months Total
A compared R&D-based and patent-based cross impact analysis for identifying relationships between technologies 0 0 1 162 1 5 13 537
An empirical evaluation of rotation-based ensemble classifiers for customer churn prediction 0 0 0 193 0 3 10 705
An empirical evaluation of rotation-based ensemble classifiers for customer churn prediction 0 0 0 0 0 0 10 43
An extended Huff-model for robustly benchmarking and predicting retail network performance 2 2 6 64 4 10 26 243
Analyzing existing customers websites to improve the customer acquisition process as well as the profitability prediction in B-to-B marketing 0 0 4 162 0 2 18 692
Assessing and exploiting the profit function by modeling the net impact of targeted marketing 0 0 0 316 0 3 10 1,066
Banking behaviour after the lifecycle event of moving in together: An exploratory study of the role of marketing investments 0 0 0 188 0 3 10 731
Bayesian Kernel-Based Classification for Financial Distress Detection 0 0 1 325 0 4 17 817
Bayesian Network Classifiers for Identifying the Slope of the Customer - Lifecycle of Long-Life Customers 0 0 0 1,136 2 8 21 4,427
Benefits of Quantile Regression for the Analysis of Customer Lifetime Value in a Contractual Setting: An Application in Financial Services 0 3 9 579 0 12 44 1,518
Binary quantile regression: A Bayesian approach based on the asymmetric Laplace density 1 1 5 486 3 12 43 1,656
CRM at a Pay-TV Company: Using Analytical Models to Reduce Customer Attrition by Targeted Marketing for Subscription Services 0 0 6 3,236 1 2 52 10,910
Cash Demand Forecasting in ATMs by Clustering and Neural Networks 1 1 3 243 4 12 37 1,001
Churn Prediction in Subscription Services: an Application of Support Vector Machines While Comparing Two Parameter-Selection Techniques 3 5 13 921 8 24 80 2,521
Churn prediction in subscription services: an application of support vector machines while comparing two parameter-selection techniques 0 0 0 0 3 5 12 49
Constrained optimization of data-mining problems to improve model performance: A direct-marketing application 1 1 1 820 1 2 14 3,139
Customer Attrition Analysis For Financial Services Using Proportional Hazard Models 3 3 10 3,642 4 12 36 9,350
Customer Base Analysis: Partial Defection of Behaviorally-Loyal Clients in a Non-Contractual FMCG Retail Setting 1 1 8 1,719 4 16 47 5,105
Customer-Adapted Coupon Targeting Using Feature Selection 0 0 1 241 0 1 7 830
Data Augmentation by Predicting Spending Pleasure Using Commercially Available External Data 0 0 0 287 0 3 9 779
Deep Habits in Consumption: A Spatial Panel Analysis Using Scanner Data 0 0 0 51 0 5 18 158
Direct and Indirect Effects of Retail Promotions 0 1 3 783 2 11 22 3,141
Does Attitudinal Commitment to Stores Always Lead to Behavioral Loyalty? The Moderating Effect of Age 0 0 2 415 0 6 19 1,445
Dynamic cross-sales effects of price promotions: Empirical generalizations 0 0 0 298 0 3 8 1,168
Empathy as Added Value in Predicting Donation Behavior 0 2 2 118 2 8 29 443
Enhanced Decision Support in Credit Scoring Using Bayesian Binary Quantile Regression 0 0 0 157 1 4 15 316
Ensemble classification based on generalized additive models 0 0 1 23 0 3 9 209
Ensemble classification based on generalized additive models 0 0 0 0 0 3 11 27
Ensemble classification based on generalized additive models 0 0 0 122 0 7 16 629
Ensembles of probability estimation trees for Customer churn prediction 0 0 0 0 0 1 4 12
Enterprise architecture management for small and medium sized enterprises: a case study and tool support 0 0 0 264 0 4 19 669
Evaluating the Added Value of Pictorial Data for Customer Churn Prediction 0 0 0 26 1 4 26 141
Exploiting Randomness for Feature Selection in Multinomial Logit: a CRM Cross-Sell Application 0 0 0 264 0 0 6 648
Handling class imbalance in customer churn prediction 0 0 2 439 3 27 56 1,208
IMPROVING CUSTOMER RETENTION IN FINANCIAL SERVICES USING KINSHIP NETWORK INFORMATION 0 0 1 74 0 4 15 277
Implicit Contracts and Price Stickiness: Evidence from Customer-Level Scanner Data 0 0 0 28 1 2 17 174
Improved Marketing Decision Making in a Customer Churn Prediction Context Using Generalized Additive Models 0 0 1 47 0 2 9 252
Improved Marketing Decision Making in a Customer Churn Prediction Context Using Generalized Additive Models 0 1 3 175 0 2 19 486
Improved Multilevel Security with Latent Semantic Indexing 0 0 0 18 0 0 2 85
Improved marketing decision making in a customer churn prediction context using generalized additive models 0 0 1 2 0 0 8 30
Improving Customer Acquisition Models by Incorporating Spatial Autocorrelation at Different Levels of Granularity 0 1 2 45 0 2 16 122
Improving Customer Attrition Prediction by Integrating Emotions from Client/Company Interaction Emails and Evaluating Multiple Classifiers 0 1 1 245 2 11 41 774
Improving Customer Complaint Management by Automatic Email Classification Using Linguistic Style Features as Predictors 0 0 0 0 0 1 5 25
Improving Customer Complaint Management by Automatic Email Classification Using Linguistic Style Features as Predictors 0 0 3 1,087 0 4 26 3,759
Improving campaign success rate by tailoring donation requests along the donor lifecycle 0 1 3 167 1 5 18 457
Improving customer attrition prediction by integrating emotions from client/company interaction emails and evaluating multiple classifiers 0 0 0 1 1 3 13 34
Improving purchasing behavior predictions by data augmentation with situational variables 0 0 0 102 1 1 5 532
Including Spatial Interdependence in Customer Acquisition Models: a Cross-Category Comparison 0 0 0 14 0 3 15 99
Incorporating sequential information into traditional classification models by using an element/position- sensitive SAM 0 0 1 802 0 5 26 3,713
Integrating the Voice of Customers through Call Center Emails into a Decision Support System for Churn Prediction 0 0 3 1,192 0 2 14 3,012
Integrating the voice of customers through call center emails into a decision support system for churn prediction 0 0 0 0 0 1 6 29
Investigating Purchasing Patterns for Financial Services using Markov, MTD and MTDg Models 0 0 0 665 0 3 13 2,363
Investigating the post-complaint period by means of survival analysis 0 0 0 133 0 4 18 446
Investigating the role of product features in preventing customer churn, by using survival analysis and choice modeling: The case of financial services 3 7 14 656 5 13 32 1,439
Joint Optimization of Customer Segmentation and Marketing Policy to Maximize Long-Term Profitability 0 0 0 2,491 2 10 17 11,276
Joint optimization of customer segmentation and marketing policy to maximize long-term profitability 0 0 0 67 0 3 11 215
Kernel Factory: An Ensemble of Kernel Machines 0 0 0 109 0 5 11 458
Mining Ideas from Textual Information 0 0 1 211 1 10 22 696
Model-supported business-to-business prospect prediction based on an iterative customer acquisition framework 2 6 10 144 2 15 40 379
Modeling Partial Customer Churn: On the Value of First Product-Category Purchase Sequences 0 0 5 138 1 6 21 515
Modeling complex longitudinal consumer behavior with Dynamic Bayesian Networks: An Acquisition Pattern Analysis application 0 1 1 306 1 4 10 888
Neural Network Survival Analysis for Personal Loan Data 0 0 1 603 0 11 30 1,616
Predicting Customer Loyalty Using The Internal Transactional Database 0 0 2 2,346 1 4 14 6,557
Predicting Customer Profitability During Acquisition: Finding the Optimal Combination of Data Source and Data Mining Technique 0 0 0 133 0 6 18 378
Predicting Customer Retention and Profitability by Using Random Forests and Regression Forests Techniques 1 4 8 1,401 4 12 31 4,277
Predicting Mail-Order Repeat Buying: Which Variables Matter? 0 0 0 997 1 2 16 4,045
Predicting Online Purchasing Behavior 1 2 5 2,417 2 9 28 7,107
Predicting Partial Customer Churn Using Markov for Discrimination for Modeling First Purchase Sequences 0 0 1 166 2 8 23 682
Predicting home-appliance acquisition sequences: Markov/Markov for Discrimination and survival analysis for modeling sequential information in NPTB models 0 0 0 475 0 2 11 1,979
Predicting web site audience demographics for web advertising targeting using multi-web site clickstream data 0 0 2 447 0 7 16 1,486
Predicting website audience demographics for web advertising targeting using multi website clickstream data 0 0 0 0 1 7 15 52
Price Rigidity in Europe and the US: A Comparative Analysis Using Scanner Data 0 0 0 24 0 1 13 235
Price rigidity in Europe and the US: A comparative analysis using scanner data 0 0 0 56 0 0 8 211
Protecting Research and Technology from Espionage 0 0 0 57 4 7 15 211
Quantitative Cross Impact Analysis with Latent Semantic Indexing 0 0 1 18 0 8 16 108
Random Forrests for Multiclass classification: Random Multinomial Logit 0 0 2 843 0 1 16 2,026
Random Multiclass Classification: Generalizing Random Forests to Random MNL and Random NB 0 0 1 421 0 1 12 1,119
Reconciling Performance and Interpretability in Customer Churn Prediction using Ensemble Learning based on Generalized Additive Models 0 0 0 96 1 2 16 295
Reconciling performance and interpretability in customer churn prediction modeling using ensemble learning based on generalized additive models 0 0 0 0 0 1 5 34
Semantic Compared Cross Impact Analysis 0 0 0 14 0 3 7 73
Separating Financial From Commercial Customer Churn: A Modeling Step Towards Resolving The Conflict Between The Sales And Credit Department 0 0 0 482 2 11 16 2,066
Technology Classification with Latent Semantic Indexing 0 0 0 50 0 2 7 151
The Impact of Sample Bias on Consumer Credit Scoring Performance and Profitability 0 0 0 397 1 3 12 1,008
The Kinked Demand Curve and Price Rigidity: Evidence from Scanner Data 0 0 1 223 2 10 26 1,786
The Relevant Length of Customer Event History for Churn Prediction: How long is long enough? 0 1 2 120 1 8 22 371
The Role of Marketer-Generated Content in Customer Engagement Marketing 0 0 0 2 0 2 9 155
The Role of Seed Money and Threshold Size in Optimizing Fundraising Campaigns: Past Behavior Matters! 0 0 0 66 0 3 15 200
The kinked demand curve and price rigidity: evidence from scanner data 0 0 0 337 0 4 22 3,255
Using Predicted Outcome Stratified Sampling to Reduce the Variability in Predictive Performance of a One-Shot Train-and-Test Split for Individual Customer Predictions 0 0 1 102 0 1 9 499
Weak Signal Identification with Semantic Web Mining 1 1 3 61 1 7 21 195
Why promotion strategies based on market basket analysis do not work 0 1 3 2,184 2 5 18 8,252
Total Working Papers 20 47 161 41,137 87 494 1,711 139,297


Journal Article File Downloads Abstract Views
Last month 3 months 12 months Total Last month 3 months 12 months Total
360 Degrees rumor detection: When explanations got some explaining to do 0 1 2 4 1 4 22 25
B2Boost: instance-dependent profit-driven modelling of B2B churn 1 2 4 10 2 11 26 37
Banking behaviour after the lifecycle event of "moving in together": An exploratory study of the role of marketing investments 0 0 0 47 0 0 4 157
Bayesian kernel based classification for financial distress detection 0 0 0 37 1 4 11 162
Bayesian network classifiers for identifying the slope of the customer lifecycle of long-life customers 0 0 0 148 0 4 16 553
Bayesian neural network learning for repeat purchase modelling in direct marketing 0 0 2 105 0 8 34 416
Binary quantile regression: a Bayesian approach based on the asymmetric Laplace distribution 0 0 0 0 0 1 8 144
CRM in social media: Predicting increases in Facebook usage frequency 0 0 0 47 0 2 13 172
Consumer Acceptance of the Internet as a Channel of Distribution 0 0 0 261 0 1 6 713
Customer attrition analysis for financial services using proportional hazard models 0 1 15 809 2 8 136 2,308
Customer base analysis: partial defection of behaviourally loyal clients in a non-contractual FMCG retail setting 6 7 14 421 12 17 79 1,399
Customer experiences and coping behaviors during crisis situations: The role of service adaptation and service transformation 0 2 2 2 0 6 13 14
Deep habits in consumption: a spatial panel analysis using scanner data 0 0 0 13 0 5 9 81
Empathy as added value in predicting donation behavior 0 0 8 59 1 6 33 371
Enhanced decision support in credit scoring using Bayesian binary quantile regression 0 0 0 11 0 2 6 55
Ensemble classification based on generalized additive models 0 0 1 34 0 2 12 147
Evaluating multi-label classifiers and recommender systems in the financial service sector 0 0 0 58 0 8 25 225
Evaluating the importance of different communication types in romantic tie prediction on social media 0 1 3 13 0 5 16 53
IMPROVING PURCHASING BEHAVIOR PREDICTIONS BY DATA AUGMENTATION WITH SITUATIONAL VARIABLES 0 0 1 3 0 2 12 29
Identifying Soccer Players on Facebook Through Predictive Analytics 0 0 0 5 0 1 9 35
Improving Campaign Success Rate by Tailoring Donation Requests along the Donor Lifecycle 0 0 0 4 1 4 16 43
Investigating purchasing-sequence patterns for financial services using Markov, MTD and MTDg models 0 0 0 46 0 0 7 169
Neural network survival analysis for personal loan data 0 0 0 7 0 2 15 50
Outlier‐Robust Bayesian Multinomial Choice Modeling 0 0 0 2 0 3 8 24
Predicting Mail-Order Repeat Buying. Which Variables Matter? 0 0 0 139 1 6 22 507
Predicting online-purchasing behaviour 1 2 4 686 1 7 24 1,681
Predicting partial customer churn using Markov for discrimination for modeling first purchase sequences 0 0 0 31 0 2 14 157
Social media optimization: Identifying an optimal strategy for increasing network size on Facebook 0 0 1 36 2 4 23 160
The Kinked Demand Curve and Price Rigidity: Evidence from Scanner Data 0 0 1 58 1 3 18 267
The impact of sample bias on consumer credit scoring performance and profitability 0 0 1 4 0 2 9 21
Will they stay or will they go? Predicting customer churn in the energy sector 2 4 10 55 4 13 29 100
Wrapped input selection using multilayer perceptrons for repeat‐purchase modeling in direct marketing 0 0 0 1 0 0 5 8
bayesQR: A Bayesian Approach to Quantile Regression 0 0 0 25 1 3 13 163
Total Journal Articles 10 20 69 3,181 30 146 693 10,446


Statistics updated 2026-06-04