Access Statistics for Dirk Van den Poel

Author contact details at EconPapers.

Working Paper File Downloads Abstract Views
Last month 3 months 12 months Total Last month 3 months 12 months Total
A compared R&D-based and patent-based cross impact analysis for identifying relationships between technologies 0 0 1 162 4 5 9 530
An empirical evaluation of rotation-based ensemble classifiers for customer churn prediction 0 0 0 0 6 9 9 42
An empirical evaluation of rotation-based ensemble classifiers for customer churn prediction 0 0 0 193 3 4 8 702
An extended Huff-model for robustly benchmarking and predicting retail network performance 0 0 8 62 4 6 16 228
Analyzing existing customers websites to improve the customer acquisition process as well as the profitability prediction in B-to-B marketing 1 1 4 162 9 9 14 688
Assessing and exploiting the profit function by modeling the net impact of targeted marketing 0 0 0 316 3 6 7 1,063
Banking behaviour after the lifecycle event of moving in together: An exploratory study of the role of marketing investments 0 0 0 188 1 3 8 728
Bayesian Kernel-Based Classification for Financial Distress Detection 0 0 1 325 5 10 12 811
Bayesian Network Classifiers for Identifying the Slope of the Customer - Lifecycle of Long-Life Customers 0 0 2 1,136 0 5 26 4,419
Benefits of Quantile Regression for the Analysis of Customer Lifetime Value in a Contractual Setting: An Application in Financial Services 0 2 7 575 7 13 32 1,501
Binary quantile regression: A Bayesian approach based on the asymmetric Laplace density 0 3 7 485 8 17 38 1,644
CRM at a Pay-TV Company: Using Analytical Models to Reduce Customer Attrition by Targeted Marketing for Subscription Services 1 2 5 3,235 7 20 61 10,904
Cash Demand Forecasting in ATMs by Clustering and Neural Networks 0 0 3 242 3 9 23 982
Churn Prediction in Subscription Services: an Application of Support Vector Machines While Comparing Two Parameter-Selection Techniques 2 3 7 914 15 29 51 2,488
Churn prediction in subscription services: an application of support vector machines while comparing two parameter-selection techniques 0 0 0 0 0 2 4 40
Constrained optimization of data-mining problems to improve model performance: A direct-marketing application 0 0 0 819 6 11 18 3,137
Customer Attrition Analysis For Financial Services Using Proportional Hazard Models 0 5 8 3,639 4 13 27 9,337
Customer Base Analysis: Partial Defection of Behaviorally-Loyal Clients in a Non-Contractual FMCG Retail Setting 2 3 10 1,717 7 18 39 5,084
Customer-Adapted Coupon Targeting Using Feature Selection 0 0 1 241 2 3 8 829
Data Augmentation by Predicting Spending Pleasure Using Commercially Available External Data 0 0 0 287 1 1 4 773
Deep Habits in Consumption: A Spatial Panel Analysis Using Scanner Data 0 0 0 51 7 10 10 150
Direct and Indirect Effects of Retail Promotions 0 2 3 782 4 9 20 3,130
Does Attitudinal Commitment to Stores Always Lead to Behavioral Loyalty? The Moderating Effect of Age 0 0 2 415 6 10 13 1,439
Dynamic cross-sales effects of price promotions: Empirical generalizations 0 0 0 298 2 2 3 1,163
Empathy as Added Value in Predicting Donation Behavior 0 0 0 116 8 16 20 434
Enhanced Decision Support in Credit Scoring Using Bayesian Binary Quantile Regression 0 0 0 157 3 7 10 311
Ensemble classification based on generalized additive models 0 0 0 0 3 4 5 21
Ensemble classification based on generalized additive models 0 0 0 122 4 5 9 620
Ensemble classification based on generalized additive models 0 1 1 23 1 3 5 204
Ensembles of probability estimation trees for Customer churn prediction 0 0 0 0 1 1 1 9
Enterprise architecture management for small and medium sized enterprises: a case study and tool support 0 0 0 264 4 8 14 663
Evaluating the Added Value of Pictorial Data for Customer Churn Prediction 0 0 0 26 14 22 22 137
Exploiting Randomness for Feature Selection in Multinomial Logit: a CRM Cross-Sell Application 0 0 0 264 3 5 6 648
Handling class imbalance in customer churn prediction 1 1 2 439 7 13 29 1,178
IMPROVING CUSTOMER RETENTION IN FINANCIAL SERVICES USING KINSHIP NETWORK INFORMATION 0 1 1 74 5 7 9 271
Implicit Contracts and Price Stickiness: Evidence from Customer-Level Scanner Data 0 0 0 28 2 8 11 167
Improved Marketing Decision Making in a Customer Churn Prediction Context Using Generalized Additive Models 0 0 0 46 3 5 8 248
Improved Marketing Decision Making in a Customer Churn Prediction Context Using Generalized Additive Models 0 0 3 173 4 10 20 482
Improved Multilevel Security with Latent Semantic Indexing 0 0 0 18 2 2 2 85
Improved marketing decision making in a customer churn prediction context using generalized additive models 0 0 0 1 2 4 7 28
Improving Customer Acquisition Models by Incorporating Spatial Autocorrelation at Different Levels of Granularity 1 1 1 44 8 11 13 119
Improving Customer Attrition Prediction by Integrating Emotions from Client/Company Interaction Emails and Evaluating Multiple Classifiers 0 0 1 244 5 19 36 761
Improving Customer Complaint Management by Automatic Email Classification Using Linguistic Style Features as Predictors 0 1 2 1,086 4 11 27 3,753
Improving Customer Complaint Management by Automatic Email Classification Using Linguistic Style Features as Predictors 0 0 0 0 1 4 5 24
Improving campaign success rate by tailoring donation requests along the donor lifecycle 0 1 2 166 4 9 12 450
Improving customer attrition prediction by integrating emotions from client/company interaction emails and evaluating multiple classifiers 0 0 0 1 2 5 9 29
Improving purchasing behavior predictions by data augmentation with situational variables 0 0 0 102 2 4 4 531
Including Spatial Interdependence in Customer Acquisition Models: a Cross-Category Comparison 0 0 0 14 7 10 11 95
Incorporating sequential information into traditional classification models by using an element/position- sensitive SAM 0 0 1 802 10 14 30 3,706
Integrating the Voice of Customers through Call Center Emails into a Decision Support System for Churn Prediction 0 0 4 1,192 1 3 16 3,010
Integrating the voice of customers through call center emails into a decision support system for churn prediction 0 0 0 0 3 5 7 28
Investigating Purchasing Patterns for Financial Services using Markov, MTD and MTDg Models 0 0 0 665 2 4 10 2,360
Investigating the post-complaint period by means of survival analysis 0 0 0 133 6 10 14 441
Investigating the role of product features in preventing customer churn, by using survival analysis and choice modeling: The case of financial services 0 1 7 648 6 9 20 1,425
Joint Optimization of Customer Segmentation and Marketing Policy to Maximize Long-Term Profitability 0 0 1 2,491 3 4 6 11,264
Joint optimization of customer segmentation and marketing policy to maximize long-term profitability 0 0 0 67 4 5 7 211
Kernel Factory: An Ensemble of Kernel Machines 0 0 0 109 1 3 5 451
Mining Ideas from Textual Information 0 1 1 211 6 8 12 684
Model-supported business-to-business prospect prediction based on an iterative customer acquisition framework 1 1 4 135 11 15 25 358
Modeling Partial Customer Churn: On the Value of First Product-Category Purchase Sequences 0 1 4 137 4 5 16 506
Modeling complex longitudinal consumer behavior with Dynamic Bayesian Networks: An Acquisition Pattern Analysis application 0 0 0 305 3 5 5 883
Neural Network Survival Analysis for Personal Loan Data 0 0 2 603 5 9 22 1,602
Predicting Customer Loyalty Using The Internal Transactional Database 1 1 3 2,346 4 5 24 6,552
Predicting Customer Profitability During Acquisition: Finding the Optimal Combination of Data Source and Data Mining Technique 0 0 1 133 9 11 15 372
Predicting Customer Retention and Profitability by Using Random Forests and Regression Forests Techniques 0 1 4 1,397 7 11 18 4,263
Predicting Mail-Order Repeat Buying: Which Variables Matter? 0 0 0 997 6 12 22 4,043
Predicting Online Purchasing Behavior 0 1 3 2,415 7 13 24 7,096
Predicting Partial Customer Churn Using Markov for Discrimination for Modeling First Purchase Sequences 0 1 1 166 6 11 12 670
Predicting home-appliance acquisition sequences: Markov/Markov for Discrimination and survival analysis for modeling sequential information in NPTB models 0 0 0 475 3 8 19 1,977
Predicting web site audience demographics for web advertising targeting using multi-web site clickstream data 0 0 1 446 4 5 8 1,477
Predicting website audience demographics for web advertising targeting using multi website clickstream data 0 0 0 0 3 5 5 42
Price Rigidity in Europe and the US: A Comparative Analysis Using Scanner Data 0 0 0 24 2 5 8 230
Price rigidity in Europe and the US: A comparative analysis using scanner data 0 0 0 56 3 8 8 211
Protecting Research and Technology from Espionage 0 0 0 57 3 6 8 202
Quantitative Cross Impact Analysis with Latent Semantic Indexing 0 0 0 17 6 7 7 99
Random Forrests for Multiclass classification: Random Multinomial Logit 0 0 2 843 3 9 15 2,025
Random Multiclass Classification: Generalizing Random Forests to Random MNL and Random NB 0 0 1 421 1 4 7 1,113
Reconciling Performance and Interpretability in Customer Churn Prediction using Ensemble Learning based on Generalized Additive Models 0 0 0 96 2 9 13 292
Reconciling performance and interpretability in customer churn prediction modeling using ensemble learning based on generalized additive models 0 0 0 0 3 3 4 33
Semantic Compared Cross Impact Analysis 0 0 0 14 1 3 5 70
Separating Financial From Commercial Customer Churn: A Modeling Step Towards Resolving The Conflict Between The Sales And Credit Department 0 0 0 482 3 4 7 2,055
Technology Classification with Latent Semantic Indexing 0 0 0 50 4 5 5 149
The Impact of Sample Bias on Consumer Credit Scoring Performance and Profitability 0 0 1 397 4 7 9 1,003
The Kinked Demand Curve and Price Rigidity: Evidence from Scanner Data 0 1 1 223 9 12 16 1,773
The Relevant Length of Customer Event History for Churn Prediction: How long is long enough? 0 0 2 119 3 10 16 363
The Role of Marketer-Generated Content in Customer Engagement Marketing 0 0 0 2 3 6 11 153
The Role of Seed Money and Threshold Size in Optimizing Fundraising Campaigns: Past Behavior Matters! 0 0 0 66 6 7 8 192
The kinked demand curve and price rigidity: evidence from scanner data 0 0 0 337 9 16 20 3,250
Using Predicted Outcome Stratified Sampling to Reduce the Variability in Predictive Performance of a One-Shot Train-and-Test Split for Individual Customer Predictions 1 1 1 102 2 6 9 496
Weak Signal Identification with Semantic Web Mining 0 0 2 60 6 7 14 188
Why promotion strategies based on market basket analysis do not work 0 1 2 2,183 4 9 17 8,244
Total Working Papers 11 38 131 41,074 404 740 1,304 138,642


Journal Article File Downloads Abstract Views
Last month 3 months 12 months Total Last month 3 months 12 months Total
360 Degrees rumor detection: When explanations got some explaining to do 0 0 1 3 6 8 14 17
B2Boost: instance-dependent profit-driven modelling of B2B churn 0 0 5 8 1 3 19 25
Banking behaviour after the lifecycle event of "moving in together": An exploratory study of the role of marketing investments 0 0 0 47 1 2 2 155
Bayesian kernel based classification for financial distress detection 0 0 0 37 2 4 4 155
Bayesian network classifiers for identifying the slope of the customer lifecycle of long-life customers 0 0 1 148 5 10 12 548
Bayesian neural network learning for repeat purchase modelling in direct marketing 0 2 4 105 14 23 27 406
Binary quantile regression: a Bayesian approach based on the asymmetric Laplace distribution 0 0 0 0 0 2 7 142
CRM in social media: Predicting increases in Facebook usage frequency 0 0 0 47 4 8 9 168
Consumer Acceptance of the Internet as a Channel of Distribution 0 0 1 261 2 3 8 712
Customer attrition analysis for financial services using proportional hazard models 3 8 16 808 76 107 144 2,296
Customer base analysis: partial defection of behaviourally loyal clients in a non-contractual FMCG retail setting 3 5 10 413 21 40 73 1,376
Customer experiences and coping behaviors during crisis situations: The role of service adaptation and service transformation 0 0 0 0 2 5 7 7
Deep habits in consumption: a spatial panel analysis using scanner data 0 0 0 13 2 2 5 75
Empathy as added value in predicting donation behavior 1 4 12 59 3 12 37 363
Enhanced decision support in credit scoring using Bayesian binary quantile regression 0 0 0 11 3 3 6 53
Ensemble classification based on generalized additive models 0 0 1 34 4 6 10 144
Evaluating multi-label classifiers and recommender systems in the financial service sector 0 0 2 58 6 12 21 214
Evaluating the importance of different communication types in romantic tie prediction on social media 0 2 2 12 4 8 10 47
IMPROVING PURCHASING BEHAVIOR PREDICTIONS BY DATA AUGMENTATION WITH SITUATIONAL VARIABLES 0 0 1 3 3 7 8 25
Identifying Soccer Players on Facebook Through Predictive Analytics 0 0 0 5 3 5 7 33
Improving Campaign Success Rate by Tailoring Donation Requests along the Donor Lifecycle 0 0 0 4 4 8 9 36
Investigating purchasing-sequence patterns for financial services using Markov, MTD and MTDg models 0 0 0 46 2 6 9 169
Neural network survival analysis for personal loan data 0 0 0 7 4 6 12 46
Outlier‐Robust Bayesian Multinomial Choice Modeling 0 0 0 2 1 3 6 21
Predicting Mail-Order Repeat Buying. Which Variables Matter? 0 0 0 139 5 11 15 499
Predicting online-purchasing behaviour 1 1 3 683 4 10 17 1,670
Predicting partial customer churn using Markov for discrimination for modeling first purchase sequences 0 0 0 31 6 9 12 154
Social media optimization: Identifying an optimal strategy for increasing network size on Facebook 0 0 1 36 4 8 13 149
The Kinked Demand Curve and Price Rigidity: Evidence from Scanner Data 0 1 1 58 4 8 14 263
The impact of sample bias on consumer credit scoring performance and profitability 0 1 1 4 5 6 7 19
Will they stay or will they go? Predicting customer churn in the energy sector 0 2 13 49 4 9 23 85
Wrapped input selection using multilayer perceptrons for repeat‐purchase modeling in direct marketing 0 0 0 1 3 4 4 7
bayesQR: A Bayesian Approach to Quantile Regression 0 0 0 25 1 5 10 159
Total Journal Articles 8 26 75 3,157 209 363 581 10,238


Statistics updated 2026-02-12