Access Statistics for Dirk Van den Poel

Author contact details at EconPapers.

Working Paper File Downloads Abstract Views
Last month 3 months 12 months Total Last month 3 months 12 months Total
A compared R&D-based and patent-based cross impact analysis for identifying relationships between technologies 0 0 1 162 0 0 4 525
An empirical evaluation of rotation-based ensemble classifiers for customer churn prediction 0 0 0 0 0 0 2 33
An empirical evaluation of rotation-based ensemble classifiers for customer churn prediction 0 0 0 193 0 0 5 697
An extended Huff-model for robustly benchmarking and predicting retail network performance 1 4 8 62 1 4 9 221
Analyzing existing customers websites to improve the customer acquisition process as well as the profitability prediction in B-to-B marketing 1 2 2 160 1 3 5 677
Assessing and exploiting the profit function by modeling the net impact of targeted marketing 0 0 0 316 1 1 1 1,057
Banking behaviour after the lifecycle event of moving in together: An exploratory study of the role of marketing investments 0 0 0 188 1 3 4 724
Bayesian Kernel-Based Classification for Financial Distress Detection 0 0 2 325 0 0 3 801
Bayesian Network Classifiers for Identifying the Slope of the Customer - Lifecycle of Long-Life Customers 0 0 3 1,136 1 5 23 4,411
Benefits of Quantile Regression for the Analysis of Customer Lifetime Value in a Contractual Setting: An Application in Financial Services 0 1 6 573 3 9 19 1,485
Binary quantile regression: A Bayesian approach based on the asymmetric Laplace density 0 0 4 481 1 6 28 1,622
CRM at a Pay-TV Company: Using Analytical Models to Reduce Customer Attrition by Targeted Marketing for Subscription Services 2 2 4 3,233 7 15 51 10,878
Cash Demand Forecasting in ATMs by Clustering and Neural Networks 1 1 3 241 2 5 17 970
Churn Prediction in Subscription Services: an Application of Support Vector Machines While Comparing Two Parameter-Selection Techniques 2 2 10 910 7 12 35 2,456
Churn prediction in subscription services: an application of support vector machines while comparing two parameter-selection techniques 0 0 0 0 0 0 4 37
Constrained optimization of data-mining problems to improve model performance: A direct-marketing application 0 0 1 819 0 0 10 3,125
Customer Attrition Analysis For Financial Services Using Proportional Hazard Models 0 2 6 3,634 2 5 20 9,322
Customer Base Analysis: Partial Defection of Behaviorally-Loyal Clients in a Non-Contractual FMCG Retail Setting 0 0 8 1,713 1 4 27 5,064
Customer-Adapted Coupon Targeting Using Feature Selection 0 0 1 241 0 0 4 824
Data Augmentation by Predicting Spending Pleasure Using Commercially Available External Data 0 0 0 287 0 2 4 772
Deep Habits in Consumption: A Spatial Panel Analysis Using Scanner Data 0 0 1 51 0 0 1 140
Direct and Indirect Effects of Retail Promotions 0 0 5 780 1 2 19 3,121
Does Attitudinal Commitment to Stores Always Lead to Behavioral Loyalty? The Moderating Effect of Age 1 1 3 415 1 2 4 1,429
Dynamic cross-sales effects of price promotions: Empirical generalizations 0 0 0 298 0 0 0 1,160
Empathy as Added Value in Predicting Donation Behavior 0 0 0 116 0 1 2 415
Enhanced Decision Support in Credit Scoring Using Bayesian Binary Quantile Regression 0 0 0 157 0 2 2 303
Ensemble classification based on generalized additive models 0 0 0 122 1 1 5 614
Ensemble classification based on generalized additive models 0 0 0 0 1 1 2 17
Ensemble classification based on generalized additive models 0 0 0 22 0 1 3 201
Ensembles of probability estimation trees for Customer churn prediction 0 0 0 0 0 0 0 8
Enterprise architecture management for small and medium sized enterprises: a case study and tool support 0 0 1 264 0 2 5 652
Evaluating the Added Value of Pictorial Data for Customer Churn Prediction 0 0 0 26 0 0 0 115
Exploiting Randomness for Feature Selection in Multinomial Logit: a CRM Cross-Sell Application 0 0 0 264 0 1 1 643
Handling class imbalance in customer churn prediction 0 1 1 438 2 7 16 1,161
IMPROVING CUSTOMER RETENTION IN FINANCIAL SERVICES USING KINSHIP NETWORK INFORMATION 0 0 0 73 0 0 2 262
Implicit Contracts and Price Stickiness: Evidence from Customer-Level Scanner Data 0 0 0 28 0 0 3 158
Improved Marketing Decision Making in a Customer Churn Prediction Context Using Generalized Additive Models 0 0 3 172 2 3 10 470
Improved Marketing Decision Making in a Customer Churn Prediction Context Using Generalized Additive Models 0 0 0 46 0 0 5 243
Improved Multilevel Security with Latent Semantic Indexing 0 0 0 18 0 0 1 83
Improved marketing decision making in a customer churn prediction context using generalized additive models 0 0 0 1 0 1 3 23
Improving Customer Acquisition Models by Incorporating Spatial Autocorrelation at Different Levels of Granularity 0 0 0 43 0 0 1 107
Improving Customer Attrition Prediction by Integrating Emotions from Client/Company Interaction Emails and Evaluating Multiple Classifiers 0 0 2 244 0 5 18 739
Improving Customer Complaint Management by Automatic Email Classification Using Linguistic Style Features as Predictors 0 0 0 0 0 0 1 20
Improving Customer Complaint Management by Automatic Email Classification Using Linguistic Style Features as Predictors 0 1 3 1,085 2 5 23 3,739
Improving campaign success rate by tailoring donation requests along the donor lifecycle 0 1 1 165 0 1 4 440
Improving customer attrition prediction by integrating emotions from client/company interaction emails and evaluating multiple classifiers 0 0 0 1 0 1 4 23
Improving purchasing behavior predictions by data augmentation with situational variables 0 0 0 102 0 0 0 527
Including Spatial Interdependence in Customer Acquisition Models: a Cross-Category Comparison 0 0 0 14 0 0 0 84
Incorporating sequential information into traditional classification models by using an element/position- sensitive SAM 0 0 0 801 0 2 25 3,690
Integrating the Voice of Customers through Call Center Emails into a Decision Support System for Churn Prediction 2 2 6 1,192 3 5 21 3,005
Integrating the voice of customers through call center emails into a decision support system for churn prediction 0 0 0 0 0 0 4 23
Investigating Purchasing Patterns for Financial Services using Markov, MTD and MTDg Models 0 0 0 665 1 2 2 2,352
Investigating the post-complaint period by means of survival analysis 0 0 0 133 0 1 3 430
Investigating the role of product features in preventing customer churn, by using survival analysis and choice modeling: The case of financial services 0 3 7 645 2 6 14 1,413
Joint Optimization of Customer Segmentation and Marketing Policy to Maximize Long-Term Profitability 0 0 2 2,491 0 0 2 11,259
Joint optimization of customer segmentation and marketing policy to maximize long-term profitability 0 0 0 67 0 2 2 206
Kernel Factory: An Ensemble of Kernel Machines 0 0 0 109 1 1 2 448
Mining Ideas from Textual Information 0 0 0 210 0 1 6 675
Model-supported business-to-business prospect prediction based on an iterative customer acquisition framework 0 0 8 134 2 2 16 341
Modeling Partial Customer Churn: On the Value of First Product-Category Purchase Sequences 1 3 3 136 1 4 11 500
Modeling complex longitudinal consumer behavior with Dynamic Bayesian Networks: An Acquisition Pattern Analysis application 0 0 0 305 0 0 0 878
Neural Network Survival Analysis for Personal Loan Data 1 1 3 603 2 7 17 1,593
Predicting Customer Loyalty Using The Internal Transactional Database 0 1 2 2,345 0 2 21 6,545
Predicting Customer Profitability During Acquisition: Finding the Optimal Combination of Data Source and Data Mining Technique 0 0 2 133 0 0 7 360
Predicting Customer Retention and Profitability by Using Random Forests and Regression Forests Techniques 2 2 3 1,395 3 5 10 4,251
Predicting Mail-Order Repeat Buying: Which Variables Matter? 0 0 0 997 0 0 12 4,029
Predicting Online Purchasing Behavior 1 2 3 2,414 1 2 14 7,081
Predicting Partial Customer Churn Using Markov for Discrimination for Modeling First Purchase Sequences 0 0 0 165 0 0 3 659
Predicting home-appliance acquisition sequences: Markov/Markov for Discrimination and survival analysis for modeling sequential information in NPTB models 0 0 0 475 0 0 21 1,968
Predicting web site audience demographics for web advertising targeting using multi-web site clickstream data 0 1 1 446 0 1 4 1,471
Predicting website audience demographics for web advertising targeting using multi website clickstream data 0 0 0 0 0 0 0 37
Price Rigidity in Europe and the US: A Comparative Analysis Using Scanner Data 0 0 1 24 0 2 3 224
Price rigidity in Europe and the US: A comparative analysis using scanner data 0 0 0 56 0 0 2 203
Protecting Research and Technology from Espionage 0 0 0 57 0 0 2 196
Quantitative Cross Impact Analysis with Latent Semantic Indexing 0 0 0 17 0 0 1 92
Random Forrests for Multiclass classification: Random Multinomial Logit 1 2 3 843 2 6 9 2,016
Random Multiclass Classification: Generalizing Random Forests to Random MNL and Random NB 1 1 1 421 1 1 3 1,108
Reconciling Performance and Interpretability in Customer Churn Prediction using Ensemble Learning based on Generalized Additive Models 0 0 0 96 2 3 3 282
Reconciling performance and interpretability in customer churn prediction modeling using ensemble learning based on generalized additive models 0 0 0 0 0 0 1 29
Semantic Compared Cross Impact Analysis 0 0 0 14 0 0 1 66
Separating Financial From Commercial Customer Churn: A Modeling Step Towards Resolving The Conflict Between The Sales And Credit Department 0 0 1 482 1 1 6 2,051
Technology Classification with Latent Semantic Indexing 0 0 0 50 0 0 0 144
The Impact of Sample Bias on Consumer Credit Scoring Performance and Profitability 0 0 1 397 0 0 3 996
The Kinked Demand Curve and Price Rigidity: Evidence from Scanner Data 0 0 0 222 0 0 7 1,761
The Relevant Length of Customer Event History for Churn Prediction: How long is long enough? 0 1 2 119 0 2 5 352
The Role of Marketer-Generated Content in Customer Engagement Marketing 0 0 0 2 0 0 7 146
The Role of Seed Money and Threshold Size in Optimizing Fundraising Campaigns: Past Behavior Matters! 0 0 0 66 0 0 3 185
The kinked demand curve and price rigidity: evidence from scanner data 0 0 0 337 0 1 8 3,234
Using Predicted Outcome Stratified Sampling to Reduce the Variability in Predictive Performance of a One-Shot Train-and-Test Split for Individual Customer Predictions 0 0 0 101 0 0 3 490
Weak Signal Identification with Semantic Web Mining 0 1 2 60 0 1 6 180
Why promotion strategies based on market basket analysis do not work 0 1 2 2,182 0 1 18 8,235
Total Working Papers 17 39 132 41,026 60 171 718 137,802


Journal Article File Downloads Abstract Views
Last month 3 months 12 months Total Last month 3 months 12 months Total
360 Degrees rumor detection: When explanations got some explaining to do 0 1 1 3 0 4 6 9
B2Boost: instance-dependent profit-driven modelling of B2B churn 0 1 7 7 1 3 16 16
Banking behaviour after the lifecycle event of "moving in together": An exploratory study of the role of marketing investments 0 0 0 47 0 0 0 153
Bayesian kernel based classification for financial distress detection 0 0 0 37 0 0 1 151
Bayesian network classifiers for identifying the slope of the customer lifecycle of long-life customers 0 0 1 148 0 1 3 538
Bayesian neural network learning for repeat purchase modelling in direct marketing 0 0 2 103 1 1 5 383
Binary quantile regression: a Bayesian approach based on the asymmetric Laplace distribution 0 0 0 0 1 2 6 139
CRM in social media: Predicting increases in Facebook usage frequency 0 0 1 47 0 0 2 160
Consumer Acceptance of the Internet as a Channel of Distribution 0 0 1 261 0 1 5 708
Customer attrition analysis for financial services using proportional hazard models 1 5 14 799 2 9 51 2,184
Customer base analysis: partial defection of behaviourally loyal clients in a non-contractual FMCG retail setting 0 1 7 408 5 12 39 1,333
Customer experiences and coping behaviors during crisis situations: The role of service adaptation and service transformation 0 0 0 0 0 0 1 1
Deep habits in consumption: a spatial panel analysis using scanner data 0 0 0 13 0 0 2 72
Empathy as added value in predicting donation behavior 0 3 9 55 3 7 31 347
Enhanced decision support in credit scoring using Bayesian binary quantile regression 0 0 0 11 0 1 3 50
Ensemble classification based on generalized additive models 1 1 1 34 2 2 3 137
Evaluating multi-label classifiers and recommender systems in the financial service sector 0 0 3 58 1 2 10 202
Evaluating the importance of different communication types in romantic tie prediction on social media 0 0 0 10 0 0 0 37
IMPROVING PURCHASING BEHAVIOR PREDICTIONS BY DATA AUGMENTATION WITH SITUATIONAL VARIABLES 0 1 1 3 0 1 2 18
Identifying Soccer Players on Facebook Through Predictive Analytics 0 0 0 5 0 1 1 27
Improving Campaign Success Rate by Tailoring Donation Requests along the Donor Lifecycle 0 0 0 4 0 1 1 28
Investigating purchasing-sequence patterns for financial services using Markov, MTD and MTDg models 0 0 0 46 0 0 2 162
Neural network survival analysis for personal loan data 0 0 0 7 1 2 4 37
Outlier‐Robust Bayesian Multinomial Choice Modeling 0 0 0 2 0 1 4 18
Predicting Mail-Order Repeat Buying. Which Variables Matter? 0 0 0 139 1 2 4 487
Predicting online-purchasing behaviour 0 0 4 682 2 3 12 1,660
Predicting partial customer churn using Markov for discrimination for modeling first purchase sequences 0 0 0 31 0 1 2 144
Social media optimization: Identifying an optimal strategy for increasing network size on Facebook 0 0 0 35 0 0 3 137
The Kinked Demand Curve and Price Rigidity: Evidence from Scanner Data 0 0 1 57 1 3 7 253
The impact of sample bias on consumer credit scoring performance and profitability 0 0 0 3 1 1 2 13
Will they stay or will they go? Predicting customer churn in the energy sector 0 1 18 47 1 3 25 75
Wrapped input selection using multilayer perceptrons for repeat‐purchase modeling in direct marketing 0 0 0 1 0 0 0 3
bayesQR: A Bayesian Approach to Quantile Regression 0 0 1 25 0 2 8 152
Total Journal Articles 2 14 72 3,128 23 66 261 9,834


Statistics updated 2025-10-06