Access Statistics for Jos van Iwaarden
Author contact details at EconPapers.
| Working Paper | File Downloads | Abstract Views | ||||||
|---|---|---|---|---|---|---|---|---|
| Last month | 3 months | 12 months | Total | Last month | 3 months | 12 months | Total | |
| A Study On The Applicability Of SERVQUAL Dimensions Of Web Sites | 0 | 0 | 0 | 1,569 | 2 | 3 | 15 | 6,264 |
| A transparent role of information systems within business processes: A case study | 0 | 0 | 0 | 638 | 3 | 5 | 8 | 3,539 |
| Mystery shopping: A tool to develop insight into customer service provision | 1 | 1 | 2 | 302 | 3 | 6 | 19 | 1,048 |
| Perceptions About The ISO 9000 (2000) Quality System Standard Revision And Its Value: The Dutch Experience | 0 | 0 | 0 | 110 | 0 | 1 | 7 | 512 |
| The E-Business Research Network: summary of the results of the Dutch pilot survey | 0 | 0 | 0 | 133 | 2 | 4 | 8 | 646 |
| Total Working Papers | 1 | 1 | 2 | 2,752 | 10 | 19 | 57 | 12,009 |
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