Access Statistics for Jos van Iwaarden

Author contact details at EconPapers.

Working Paper File Downloads Abstract Views
Last month 3 months 12 months Total Last month 3 months 12 months Total
A Study On The Applicability Of SERVQUAL Dimensions Of Web Sites 0 0 3 1,569 1 2 8 6,245
A transparent role of information systems within business processes: A case study 0 0 0 638 0 0 1 3,530
Mystery shopping: A tool to develop insight into customer service provision 1 2 4 298 1 5 11 1,014
Perceptions About The ISO 9000 (2000) Quality System Standard Revision And Its Value: The Dutch Experience 0 0 0 109 0 0 3 500
The E-Business Research Network: summary of the results of the Dutch pilot survey 0 0 0 133 0 0 0 638
Total Working Papers 1 2 7 2,747 2 7 23 11,927


Statistics updated 2023-05-07