Access Statistics for Jos van Iwaarden

Author contact details at EconPapers.

Working Paper File Downloads Abstract Views
Last month 3 months 12 months Total Last month 3 months 12 months Total
A Study On The Applicability Of SERVQUAL Dimensions Of Web Sites 0 0 0 1,569 1 3 16 6,265
A transparent role of information systems within business processes: A case study 0 0 0 638 1 4 9 3,540
Mystery shopping: A tool to develop insight into customer service provision 0 1 2 302 1 5 20 1,050
Perceptions About The ISO 9000 (2000) Quality System Standard Revision And Its Value: The Dutch Experience 0 0 0 110 0 0 6 512
The E-Business Research Network: summary of the results of the Dutch pilot survey 0 0 0 133 0 3 9 647
Total Working Papers 0 1 2 2,752 3 15 60 12,014


Statistics updated 2026-07-10