Access Statistics for Jos van Iwaarden
Author contact details at EconPapers.
| Working Paper | File Downloads | Abstract Views | ||||||
|---|---|---|---|---|---|---|---|---|
| Last month | 3 months | 12 months | Total | Last month | 3 months | 12 months | Total | |
| A Study On The Applicability Of SERVQUAL Dimensions Of Web Sites | 0 | 0 | 3 | 1,569 | 1 | 2 | 8 | 6,245 |
| A transparent role of information systems within business processes: A case study | 0 | 0 | 0 | 638 | 0 | 0 | 1 | 3,530 |
| Mystery shopping: A tool to develop insight into customer service provision | 1 | 2 | 4 | 298 | 1 | 5 | 11 | 1,014 |
| Perceptions About The ISO 9000 (2000) Quality System Standard Revision And Its Value: The Dutch Experience | 0 | 0 | 0 | 109 | 0 | 0 | 3 | 500 |
| The E-Business Research Network: summary of the results of the Dutch pilot survey | 0 | 0 | 0 | 133 | 0 | 0 | 0 | 638 |
| Total Working Papers | 1 | 2 | 7 | 2,747 | 2 | 7 | 23 | 11,927 |
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