Access Statistics for Ton van der Wiele

Author contact details at EconPapers.

Working Paper File Downloads Abstract Views
Last month 3 months 12 months Total Last month 3 months 12 months Total
A Study On The Applicability Of SERVQUAL Dimensions Of Web Sites 0 0 0 1,569 0 0 1 6,249
A transparent role of information systems within business processes: A case study 0 0 0 638 0 0 1 3,531
Empirical Evidence for the Relation between Customer Satisfaction and Business Performance 0 0 1 766 0 2 3 1,844
Employee Perception on Commitment Oriented Work Systems 0 0 1 630 0 1 5 2,662
Employee Perceptions of HRM and TQM and the Effects on Satisfaction and INtention to Leave 0 0 0 1,184 0 0 0 3,571
High Performance Work Systems 0 0 0 976 0 0 2 3,452
ISO 9000 Series Certification Over Time: what have we learnt? 0 0 1 337 0 0 2 1,004
Mystery Shopping: In-depth measurement of customer satisfaction 0 0 1 546 0 0 3 1,385
Mystery shopping: A tool to develop insight into customer service provision 0 0 1 300 1 1 8 1,030
Perceptions About The ISO 9000 (2000) Quality System Standard Revision And Its Value: The Dutch Experience 0 0 1 110 1 1 3 506
The E-Business Research Network: summary of the results of the Dutch pilot survey 0 0 0 133 0 0 0 638
The Importance Of Customer Satisfaction In Organisational Transformation 0 0 0 583 0 0 0 4,862
Total Working Papers 0 0 6 7,772 2 5 28 30,734

Journal Article File Downloads Abstract Views
Last month 3 months 12 months Total Last month 3 months 12 months Total
A Typology of Approaches to ISO Certification and TQM 0 1 1 7 0 1 3 39
A comparison of five modern improvement approaches 0 0 2 7 0 0 4 19
Fad, fashion and fit: An examination of quality circles, business process re-engineering and statistical process control 0 0 0 63 0 1 1 277
Total Journal Articles 0 1 3 77 0 2 8 335

logo

LogEc Home

Top Working Papers
Top Journal Articles
Top Books
Top Chapters
Top Software Items

Top Authors

Top Working Paper series and Journals

About LogEc

Authors with papers registered in the RePEc Author Service.

Register yourself as an author or register more papers in the RePEc Author Service.

Authors with no registered papers

RePEc
LogEc provides access and usage statistics for services based on the RePEc data set.

Örebro UniversityLogEc is hosted by the Örebro University School of Business.

Questions or comments? Please see our explanation of how the statistics are collected or e-mail

Statistics updated 2025-06-06