Access Statistics for Peter Verhoef

Author contact details at EconPapers.

Working Paper File Downloads Abstract Views
Last month 3 months 12 months Total Last month 3 months 12 months Total
Assessing Customer Evaluation and Revenue Consequences of Component Sharing Across Brands in the Vertical Product Line 0 0 0 61 0 0 0 406
Changing Perceptions and Changing Behavior in Customer Relationships 0 0 0 442 0 0 1 1,382
Consumer Perception and Evaluation of Waiting Time 0 0 2 610 0 4 8 2,390
Explaining Choice and Share of Category Requirements of Biologic Meat 0 1 3 87 0 1 3 515
Further Thoughts on CRM 0 0 0 677 0 0 0 1,251
Generating global brand equity through corporate social responsibility to key stakeholders 0 0 0 430 0 1 3 1,653
Marketing Communication Drivers of Adoption Timing of a New E-Service among Existing Customers 0 0 0 129 0 0 0 416
On combining revealed and stated preferences to forecast customer behaviour: three case studies 0 0 0 29 0 1 1 93
Predicting Customer Lifetime Value in Multi-Service Industries 0 0 1 623 0 1 3 1,296
Predicting Customer Potential Value: an application in the insurance industry 0 0 0 1,126 0 0 0 2,663
Purchasing complex services on the Internet; An analysis of mortgage loan acquisitions 0 0 0 82 0 1 1 396
Service Processes as a Sequence of Events 0 0 0 118 0 1 1 435
The Effect of Members' Satisfaction with a Virtual Community on Member Participation 0 0 0 173 0 0 2 557
The Effect of Relational Constructs on Relationship Performance 0 0 0 563 0 1 3 1,582
The Joint Effect of Relationship Perceptions, Loyalty Program and Direct Mailing on Customer Share Development 0 0 0 487 0 0 0 1,108
The Moderating Roles of Relationship Quality and Dependency in Retailers’ New Product Adoption Decisions 0 0 0 33 0 0 0 125
The Quest for Citations: Drivers of Article Impact 0 0 0 66 0 0 0 324
The Quest for Citations: Drivers of Article Impact 0 0 0 45 0 1 1 418
The Theoretical Underpinnings of Customer Asset Management 0 1 2 656 0 2 13 1,839
The impact of brand and category characteristics on consumer stock-out reactions 0 0 0 296 0 0 0 967
Understanding Brand and Dealer Retention in the New Car Market: The Moderating Role of Brand Type 0 0 0 148 0 0 2 539
Understanding the Impact of Brand Delistings on Assortment Evaluations and Store Switching and Complaining Intentions 0 0 0 119 0 0 0 401
Using Selective Sampling for Binary Choice Models to Reduce Survey Costs 0 0 0 194 0 0 0 838
Total Working Papers 0 2 8 7,194 0 14 42 21,594


Journal Article File Downloads Abstract Views
Last month 3 months 12 months Total Last month 3 months 12 months Total
Choice Models and Customer Relationship Management 0 0 1 257 0 0 1 753
Customer Lifetime Value. Een overzicht van de literatuur 0 1 3 73 1 2 8 247
Do vendors benefit from promotions in a multi-vendor loyalty program? 0 0 0 14 0 1 2 124
Drivers of peak sales for pharmaceutical brands 0 0 1 96 1 1 7 341
Explaining purchases of organic meat by Dutch consumers 0 0 0 0 0 0 3 301
Globalization of Authorship in the Marketing Discipline: Does It Help or Hinder the Field? 0 0 0 4 0 0 0 48
Loyalty Programs: Generalizations on Their Adoption, Effectiveness and Design 0 0 13 88 1 5 31 216
Modeling CLV: A test of competing models in the insurance industry 0 0 0 307 1 4 11 985
Optimizing the Marketing Interventions Mix in Intermediate-Term CRM 0 0 2 34 0 4 14 156
The importance of non-linear relationships between attitude and behaviour in policy research 0 0 0 72 0 0 0 578
Understanding consumers’ multichannel choices across the different stages of the buying process 0 0 3 76 0 2 9 243
Total Journal Articles 0 1 23 1,021 4 19 86 3,992


Statistics updated 2025-05-12