Access Statistics for Peter Verhoef

Author contact details at EconPapers.

Working Paper File Downloads Abstract Views
Last month 3 months 12 months Total Last month 3 months 12 months Total
Assessing Customer Evaluation and Revenue Consequences of Component Sharing Across Brands in the Vertical Product Line 0 2 2 63 0 3 3 409
Changing Perceptions and Changing Behavior in Customer Relationships 0 0 0 442 0 1 1 1,383
Consumer Perception and Evaluation of Waiting Time 0 0 2 610 3 7 14 2,397
Explaining Choice and Share of Category Requirements of Biologic Meat 0 0 3 87 0 0 3 515
Further Thoughts on CRM 0 0 0 677 0 0 0 1,251
Generating global brand equity through corporate social responsibility to key stakeholders 0 0 0 430 0 0 2 1,653
Marketing Communication Drivers of Adoption Timing of a New E-Service among Existing Customers 0 0 0 129 0 0 0 416
On combining revealed and stated preferences to forecast customer behaviour: three case studies 0 0 0 29 1 1 2 94
Predicting Customer Lifetime Value in Multi-Service Industries 0 0 1 623 0 2 5 1,298
Predicting Customer Potential Value: an application in the insurance industry 0 0 0 1,126 1 1 1 2,664
Purchasing complex services on the Internet; An analysis of mortgage loan acquisitions 0 0 0 82 0 0 1 396
Service Processes as a Sequence of Events 0 0 0 118 2 2 3 437
The Effect of Members' Satisfaction with a Virtual Community on Member Participation 0 0 0 173 0 0 2 557
The Effect of Relational Constructs on Relationship Performance 0 0 0 563 0 0 1 1,582
The Joint Effect of Relationship Perceptions, Loyalty Program and Direct Mailing on Customer Share Development 0 0 0 487 0 0 0 1,108
The Moderating Roles of Relationship Quality and Dependency in Retailers’ New Product Adoption Decisions 0 0 0 33 0 0 0 125
The Quest for Citations: Drivers of Article Impact 0 0 0 45 0 0 1 418
The Quest for Citations: Drivers of Article Impact 0 0 0 66 0 0 0 324
The Theoretical Underpinnings of Customer Asset Management 0 0 2 656 1 1 10 1,840
The impact of brand and category characteristics on consumer stock-out reactions 0 0 0 296 1 4 4 971
Understanding Brand and Dealer Retention in the New Car Market: The Moderating Role of Brand Type 0 1 1 149 0 1 2 540
Understanding the Impact of Brand Delistings on Assortment Evaluations and Store Switching and Complaining Intentions 0 0 0 119 0 0 0 401
Using Selective Sampling for Binary Choice Models to Reduce Survey Costs 0 0 0 194 0 0 0 838
Total Working Papers 0 3 11 7,197 9 23 55 21,617


Journal Article File Downloads Abstract Views
Last month 3 months 12 months Total Last month 3 months 12 months Total
Choice Models and Customer Relationship Management 0 0 1 257 0 0 1 753
Customer Lifetime Value. Een overzicht van de literatuur 0 0 3 73 0 1 9 248
Do vendors benefit from promotions in a multi-vendor loyalty program? 1 1 1 15 1 1 3 125
Drivers of peak sales for pharmaceutical brands 0 0 1 96 0 1 4 342
Explaining purchases of organic meat by Dutch consumers 0 0 0 0 0 0 1 301
Globalization of Authorship in the Marketing Discipline: Does It Help or Hinder the Field? 0 0 0 4 0 0 0 48
Loyalty Programs: Generalizations on Their Adoption, Effectiveness and Design 1 5 12 93 2 6 23 222
Modeling CLV: A test of competing models in the insurance industry 0 1 1 308 0 1 12 986
Optimizing the Marketing Interventions Mix in Intermediate-Term CRM 0 0 2 34 0 0 12 156
The importance of non-linear relationships between attitude and behaviour in policy research 0 0 0 72 0 0 0 578
Understanding consumers’ multichannel choices across the different stages of the buying process 0 0 2 76 0 2 9 245
Total Journal Articles 2 7 23 1,028 3 12 74 4,004


Statistics updated 2025-08-05